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  1. Confluence Cloud
  2. CONFCLOUD-54189

Confluence macros not working with error: 'Unknown macro: { }'

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      After weekly maintenance, some OnDemand customers are reporting that certain Confluence system Macros are not working such as dashboard macros and basic macros

      It may be possible to enable the macros via the add-ons menu in confluence, however sometimes a restart is needed.

      workaround

      Restarting Confluence resolves this issue.

        1. Screen Shot 2014-06-24 at 1.32.32 pm.png
          Screen Shot 2014-06-24 at 1.32.32 pm.png
          72 kB

            [CONFCLOUD-54189] Confluence macros not working with error: 'Unknown macro: { }'

            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2363165 ] New: JAC Bug Workflow v3 [ 3419032 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2237008 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2363165 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2201453 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2237008 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2136201 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2201453 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1893603 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2136201 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1739272 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1893603 ]
            Matthew Saxby (Inactive) made changes -
            Component/s New: Navigation - Dashboard [ 46381 ]
            Component/s Original: Navigation - Dashboard [ 40705 ]
            Key Original: CONF-34047 New: CONFCLOUD-54189
            Affects Version/s New: 5.5-OD-24 [ 67727 ]
            Affects Version/s Original: 5.5-OD-24 [ 42491 ]
            Project Original: Confluence [ 10470 ] New: Confluence [ 18513 ]
            Katherine Yabut made changes -
            Workflow Original: CONF Bug Subtask WF (TEMP) [ 1699622 ] New: Confluence Workflow - Public Facing - Restricted v3 [ 1739272 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v2 [ 1573644 ] New: CONF Bug Subtask WF (TEMP) [ 1699622 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: dashboard&navigation ondemand-support-workaround New: affects-cloud dashboard&navigation ondemand-support-workaround

              shaffenden Steve Haffenden (Inactive)
              mpaisley Mel Paisley
              Affected customers:
              7 This affects my team
              Watchers:
              15 Start watching this issue

                Created:
                Updated:
                Resolved: