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  1. Confluence Cloud
  2. CONFCLOUD-54147

ServletException while saving pages with corrupt formatting

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      Error

      When saving a page, the following error occurs:

      Oops - an error has occurred:
Cause

javax.servlet.ServletException: Servlet execution threw an exception
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:313) 

caused by: java.lang.StackOverflowError
     at org.owasp.validator.html.scan.AntiSamyDOMScanner.recursiveValidateTag(AntiSamyDOMScanner.java:360) 

Stack Trace:[hide]
javax.servlet.ServletException: Servlet execution threw an exception

      Diagnosis:

      Often occurs when data has been copied and pasted from other Confluence pages. To check Click Tools > View Storage Format on the trouble page. Here you will likely see some tags that had not been closed, such as:

      <strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>

      Workaround:

      1. Copy the page from Tools > Copy
      2. While in edit mode, Select All content, and Cut to clipboard.
      3. Save page.
      4. Edit copy of page, and paste all content back in.
      5. Save page.
      6. Use this copy now as the original page.

            [CONFCLOUD-54147] ServletException while saving pages with corrupt formatting

            No work has yet been logged on this issue.

              Unassigned Unassigned
              smackie@atlassian.com Shannon S
              Affected customers:
              0 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: