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  1. Confluence Cloud
  2. CONFCLOUD-53780

Confluence REST API does not creates a user

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      Cannot create new at Confluence onDemand using REST API.
      Steps to reproduce:

      • generate new instance of Confluence onDemand without any additional products;
      • using any tool execute REST request: 
        Authorization: Basic, with username/password
URL: https://<instance>.atlassian.net/rest/api/2/user?expand=groups
Headers: Content-Type=application/json, Accept=application/json
Body:
{
"name":"testuser0002@mail.com",
"password":"Abcd1234",
"emailAddress":"testuser0002@mail.com",
"displayName":"Test User0002",
"notification":false
}

      Expected result:

      • new user created

      Actual result:

      • response with code 503 (Service Temporarily Unavailable)

      Affected versions:

      • Confluence onDemand 5.9.1-OD-2015.39.1-0001

      Workaround:

      • add JIRA to existing instance of Confluence

            [CONFCLOUD-53780] Confluence REST API does not creates a user

            Dario B added a comment -

            The endpoint used is actually from JIRA REST API and this is why it does not work for Confluence.

            We have a feature request open (CONFCLOUD-54893) in order to add the possibility to create Confluence users using REST API calls.

            Dario B added a comment - The endpoint used is actually from JIRA REST API and this is why it does not work for Confluence. We have a feature request open ( CONFCLOUD-54893 ) in order to add the possibility to create Confluence users using REST API calls.

            Mark Gorelov added a comment -

            Thanks for fast response. Here is a support ticket: https://support.atlassian.com/servicedesk/customer/portal/14/CSP-157583

            Mark Gorelov added a comment - Thanks for fast response. Here is a support ticket: https://support.atlassian.com/servicedesk/customer/portal/14/CSP-157583

            Minh Tran added a comment -

            Dear mark.gorelov,

            Thanks for raising this issue. I believe this is something that our support team will be able to help you with.
            Could I ask that you create a support ticket on https://support.atlassian.com?
            Once you've done this one of our support engineers will be in touch to work with you in resolving this problem.

            Regards,
            Minh Tran
            Confluence Bugmaster
            Atlassian

            Minh Tran added a comment - Dear mark.gorelov , Thanks for raising this issue. I believe this is something that our support team will be able to help you with. Could I ask that you create a support ticket on https://support.atlassian.com ? Once you've done this one of our support engineers will be in touch to work with you in resolving this problem. Regards, Minh Tran Confluence Bugmaster Atlassian

              Unassigned Unassigned
              f5487686f02b Mark Gorelov
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: