Summary

      When clicking an attached PDF file from a Confluence page, the inline preview function will not load entirely.

      Environment

      • Confluence Cloud only

      Steps to Reproduce

      1. Attach any image/office file
      2. click on the File to preview it.

      Expected Results

      The File is displayed in the browser

      Actual Results

      The spinner will never complete loading.
      The Javascript console will repeatedly throw this error:

      Uncaught TypeError: Cannot read property 'length' of null(anonymous function) @ batch.js?highlightactions=true&flavour=VANILLA&analytics-enabled=true&isAdmin=true&locale=en-GB&use…:5807
      

      Fix

      We are currently deploying a fixed version of Confluence Previews to all instances. Once the fix is out the inline preview should start working normally once more.

              nbhawnani Niraj Bhawnani
              imaduro Ivan Maduro (Inactive)
              Affected customers:
              4 This affects my team
              Watchers:
              16 Start watching this issue

                Created:
                Updated:
                Resolved: