Details
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Bug
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Resolution: Fixed
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High
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6
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Severity 3 - Minor
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Description
Summary
Confluence backup hangs when using IE11
Environment
- IE11
Steps to Reproduce
- Access a Confluence instance using IE11
- Go to backup manager and click on Create Backup
Expected Results
A .zip file should be generated and displayed at the page
Actual Results
Creating backup keeps spinning as if the .ZIP file wasn't ready yet but, it's possible
to see in clog that backup proccess was completed.
Also, when you access the Backup Manager page using another browser it's possible to see that the .zip file
was created and is available for download.
The below exception is thrown in the browser logs:
{noformat}
SCRIPT438: Object doesn't support property or method 'includes' File: com.atlassian.ondemand.backupmanager.ondemand-backup-manager-confluence:resources.js, Line: 104, Column: 8
{noformat}
Notes
Tested the same proccess with Mozzila and Chrome, with this browser creating backup worked fine.
Tried to refresh Create Backup page in IE11 without success.
Workaround
Create backup using Mozzila ou Chrome
Attachments
Issue Links
- is duplicated by
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CONFCLOUD-54884 Confluence backup does not show the download link on Internet Explorer 11
- Closed
- is related to
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JRACLOUD-65476 JIRA backup hangs when using IE11
- Closed