Confluence is unavailable

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    • 44
    • Severity 1 - Critical
    • 85

      Summary

      Confluence is unavailable since last night upgrade.

      Navigating to /wiki displays a timeout error page or a maintenance custom error leading to this bug.

      Environment

      • Confluence Cloud

      Steps to Reproduce

      1. go to site-url/wiki

      Expected Results

      Confluence Dashboard is shown

      Actual Results

      Error page appears and keeps appearing after more than 15 minutes

      Notes:

      JIRA works as expected

      Updates:

      All sites have been fixed.

      Root cause:

      A change to the way Confluence accesses Application Links in the database caused it to exhaust its database connections in some circumstances.

      Workaround / Solution

      Please contact Cloud Support if you haven't already, at support.atlassian.com mentioning this issue to manually run an upgrade with the fix.

            Assignee:
            Karl Cordes (Inactive)
            Reporter:
            Mauro Badii (Inactive)
            Votes:
            27 Vote for this issue
            Watchers:
            37 Start watching this issue

              Created:
              Updated:
              Resolved: