Summary

      When trying to export a space as HTML, it stucks in 0%.

      Environment

      1. Confluence 1000.801.1

      Steps to Reproduce

      1. Space tools > content tools > export > HTML (custom or normal)

      Investigation Done

      • Tried in different prod instances
      • clog
        2017-01-06 12:52:39.924985500 2017-01-06 12:52:39,924 INFO [Caesium-1-1] [impl.schedule.caesium.SchedulerRunDetailsDao] addRunDetails Job 'flushEdgeIndexQueue' has run: RunDetailsImpl[startTime=1483735959917,runOutcome=SUCCESS,durationInMillis=7,message=]
        2017-01-06 12:52:50.911053500 2017-01-06 12:52:50,910 ERROR [Caesium-1-3] [velocity] logVelocityMessage Left side ($pageLevelComments.size()) of '>' operation has null value at com/atlassian/confluence/pages/Page.htmlexport.vm[line 61, column 53]
        2017-01-06 12:52:51.911664500 2017-01-06 12:52:51,911 ERROR [Caesium-1-3] [velocity] logVelocityMessage Left side ($pageLevelComments.size()) of '>' operation has null value at com/atlassian/confluence/pages/Page.htmlexport.vm[line 61, column 53]
        2017-01-06 12:52:51.913433500 2017-01-06 12:52:51,913 WARN [Caesium-1-3] [confluence.importexport.impl.AbstractRendererExporterImpl] exportResource There is no download resource manager to export the resource: /wiki/rest/documentConversion/latest/conversion/thumbnail/56820270/1
        2017-01-06 12:52:57.531243500 2017-01-06 12:52:57,530 ERROR [Caesium-1-3] [velocity] logVelocityMessage Left side ($pageLevelComments.size()) of '>' operation has null value at com/atlassian/confluence/pages/Page.htmlexport.vm[line 61, column 53]
        2017-01-06 12:52:59.987911500 2017-01-06 12:52:59,987 ERROR [Caesium-1-3] [velocity] logVelocityMessage Left side ($pageLevelComments.size()) of '>' operation has null value at com/atlassian/confluence/pages/Page.htmlexport.vm[line 61, column 53]
        2017-01-06 12:53:00.145715500 2017-01-06 12:53:00,145 ERROR [Caesium-1-3] [confluence.importexport.impl.AbstractRendererExporterImpl] exportResource Resource not found for export: /wiki/download/attachments/152536372/Bin%20Master%205000.png
        2017-01-06 12:53:04.814365500 2017-01-06 12:53:04,814 ERROR [Caesium-1-3] [velocity] logVelocityMessage Left side ($pageLevelComments.size()) of '>' operation has null value at com/atlassian/confluence/pages/Page.htmlexport.vm[line 61, column 53]
        2017-01-06 12:53:04.841080500 2017-01-06 12:53:04,840 ERROR [Caesium-1-3] [velocity] logVelocityMessage Left side ($pageLevelComments.size()) of '>' operation has null value at com/atlassian/confluence/pages/Page.htmlexport.vm[line 61, column 53]

      Workaround

      Export as PDF or XML

          Form Name

            [CONFCLOUD-52967] Unable to export space as HTML

            Sunny Xu (Inactive) made changes -
            Component/s New: Space - Export [ 58590 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2367313 ] New: JAC Bug Workflow v3 [ 3419841 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Lucas Lara Martins made changes -
            Link New: This issue has a regression in CONFCLOUD-62985 [ CONFCLOUD-62985 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2238553 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2367313 ]
            Jaime S made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 298560 ]
            jonah (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Awaiting Release [ 11372 ] New: Resolved [ 5 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 21 New: 22
            Bugfix Automation Bot made changes -
            Support reference count Original: 20 New: 21
            Bugfix Automation Bot made changes -
            Support reference count Original: 19 New: 20
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2199842 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2238553 ]

              kihlberg Klaus (Inactive)
              lmedina Lorenzo Bueno
              Affected customers:
              9 This affects my team
              Watchers:
              27 Start watching this issue

                Created:
                Updated:
                Resolved: