Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-52625

Attachment Copy-Paste or Drag-Drop Do Not Work

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      Atlassian Status: Feb 9, 2017 ~ 22:00 UTC
      A fix for this issue has been deployed to all Confluence Cloud instances. Please contact Atlassian Support with any additional questions or concerns.

      Summary

      Attempting to copy and paste or drag and drop an attachment into a Confluence page fails.

      Steps to Reproduce

      1. Edit a page
      2. Copy an image or drag an image onto the page
      3. Attempt to paste\drop the image into the page

      Expected Results

      Image is attached and inserted into the page successfully.

      Actual Results

      Image is not attached or inserted. The error below is thrown in the browser development console on Copy-Paste. On Drag-Drop the attachment is loaded locally in the browser window but not attached\inserted on the page.

      Uncaught TypeError: Cannot read property 'upload' of undefined
at Object.pasteFromEvent (com.atlassian.confluence.plugins.confluence-paste:paste-resources.js?locale=en-GB:8)
at Object.onPaste (com.atlassian.confluence.plugins.confluence-paste:paste-resources.js?locale=en-GB:7)
at Editor.<anonymous> (com.atlassian.confluence.plugins.confluence-paste:paste-resources.js?locale=en-GB:6)
at Dispatcher.dispatch (com.atlassian.plugins.tinymce:atlassian-rte-javascript-tinymce-core.js:17)
at b (com.atlassian.plugins.tinymce:atlassian-rte-javascript-tinymce-core.js:331)
at DOMUtils.<anonymous> (com.atlassian.plugins.tinymce:atlassian-rte-javascript-tinymce-core.js:332)
at HTMLBodyElement.e (com.atlassian.plugins.tinymce:atlassian-rte-javascript-tinymce-core.js:164)

      Workaround

      1. Attach file manually 
      2. Use Insert Files and Images editor function

            [CONFCLOUD-52625] Attachment Copy-Paste or Drag-Drop Do Not Work

            athul.jayan added a comment -

            hello, i' also experiencing a similar situation now. I'm not able to attach or copy paste images into confluence page

            athul.jayan added a comment - hello, i' also experiencing a similar situation now. I'm not able to attach or copy paste images into confluence page

            Emily Clegg added a comment -

            I'm also getting this error.

            Emily Clegg added a comment - I'm also getting this error.

            杨兴 added a comment - - edited

            Hello , everybody . The same Error  still occuring. Issue should be reopened.  i have the same error when sometimes using  copy images from onenote.

            i find that , if directly copy  images from onenote(mac) page, it will paste the images base64 content to the confluence page.(you can view the link on the page  and will find it), and this way may occasionally have the missing attribute error. But if you copy the images from onenote to another place such as , word, wechat chat dialog, and then copy the same image from them to confluence, you will find that it will upload the image rather than base64 content.

            so, i want know , is there a way to not copy base64 content? why the word or the wechat dialog software can identify the onenote image?  i thinks it should be solved in the confluence

            杨兴 added a comment - - edited Hello , everybody . The same Error  still occuring. Issue should be reopened.  i have the same error when sometimes using  copy images from onenote. i find that , if directly copy  images from onenote(mac) page, it will paste the images base64 content to the confluence page.(you can view the link on the page  and will find it), and this way may occasionally have the missing attribute error. But if you copy the images from onenote to another place such as , word, wechat chat dialog, and then copy the same image from them to confluence, you will find that it will upload the image rather than base64 content. so, i want know , is there a way to not copy base64 content? why the word or the wechat dialog software can identify the onenote image?  i thinks it should be solved in the confluence

            Walter Kammergruber added a comment -
            1. What happend:

            Copy and paste of Image via clipboard in Confluence editor (cloud)
            Image gets displayed correctly
            Hit save button
            Image is not stored with page
            Following error is displayed as title attribute for the missing image (a red placeholder icon is displayed)

            "com.atlassian.confluence.content.render.xhtml.XhtmlException: Missing required attribute: {http://atlassian.com/resource/identifier}value"

             

            1. Browser:

            Chrome, Version 73.0.3683.75 (Official Build) beta (64-bit)

            1. Remarks:

            The lost image is unacceptable. I lost a mockup I worked on for 30 minutes
            The title attribute of the missing image is nothing for a normal user

             

            Walter Kammergruber added a comment - What happend: Copy and paste of Image via clipboard in Confluence editor (cloud) Image gets displayed correctly Hit save button Image is not stored with page Following error is displayed as title attribute for the missing image (a red placeholder icon is displayed) "com.atlassian.confluence.content.render.xhtml.XhtmlException: Missing required attribute: { http://atlassian.com/resource/identifier }value"   Browser: Chrome, Version 73.0.3683.75 (Official Build) beta (64-bit) Remarks: The lost image is unacceptable. I lost a mockup I worked on for 30 minutes The title attribute of the missing image is nothing for a normal user  

            Brett Smith added a comment -

            I am using Chrome Version 61.0.3163.100 (Official Build) (64-bit) and not able to drag or CTL v images Unable to render embedded object: File (image-2017-10-16-13-31-34-688.png) not found.

            Its like the document does not upload ...? Any ideas?

            Brett Smith added a comment - I am using Chrome Version 61.0.3163.100 (Official Build) (64-bit) and not able to drag or CTL v images Unable to render embedded object: File (image-2017-10-16-13-31-34-688.png) not found. Its like the document does not upload ...? Any ideas?

            Bill Darcy added a comment - - edited

            On OS X images pasted from 

            • Apple Notes and Stickies are TIFF, which is not supported.
            • Preview are pasted as PNG, which IS supported 

             

             

             

            Bill Darcy added a comment - - edited On OS X images pasted from  Apple Notes and Stickies are TIFF, which is not supported. Preview are pasted as PNG, which IS supported       

            Daniel Townson added a comment -

            Still broke.

            Chrome Version 56.0.2924.87

            Daniel Townson added a comment - Still broke. Chrome Version 56.0.2924.87

            Chris Zach added a comment -

            I still have this problem as well. Using Chrome 56.0.2924.87 and Confluence Cloud. When I attempt to paste an image copied from a webpage into a Confluence page, the URL to the image is pasted instead of the image file.

            Chris Zach added a comment - I still have this problem as well. Using Chrome 56.0.2924.87 and Confluence Cloud. When I attempt to paste an image copied from a webpage into a Confluence page, the URL to the image is pasted instead of the image file.

            Brian Carden added a comment -

            This issue had been fixed. But yesterday it is back. Unable to copy/paste using OSX Chrome Version 56.0.2924.87

            Please reopen this issue. 

            Brian Carden added a comment - This issue had been fixed. But yesterday it is back. Unable to copy/paste using OSX Chrome Version 56.0.2924.87 Please reopen this issue. 

            Mark Vernon added a comment -

            Thanks so much for fixing.  This is such an important and useful feature. 

            Mark Vernon added a comment - Thanks so much for fixing.  This is such an important and useful feature. 

              rgould@atlassian.com Russ Gould [Atlassian] (Inactive)
              rgould@atlassian.com Russ Gould [Atlassian] (Inactive)
              Affected customers:
              54 This affects my team
              Watchers:
              52 Start watching this issue

                Created:
                Updated:
                Resolved: