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  1. Confluence Cloud
  2. CONFCLOUD-46469

Unable to automatically add JIRA Software / JIRA Core / JIRA Service Desk

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    • Icon: Suggestion Suggestion
    • Resolution: Fixed
    • None

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      If you are unable to automatically add JIRA Software, JIRA Core or JIRA Service Desk to your site, you may face the below message when attempting to start a trial on an existing Confluence cloud site

      We're upgrading our cloud infrastructure to make your Atlassian experience even better. During this change, you won't be able to automatically add JIRA Software / JIRA Core / JIRA Service Desk to your site.

      Please raise a ticket with our Support Team so we can add this application for you.

      If you've come across this messaging, watch this ticket to be updated when JIRA will be available to be added to your existing site
       

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          106 kB

            [CONFCLOUD-46469] Unable to automatically add JIRA Software / JIRA Core / JIRA Service Desk

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3413447 ] New: JAC Suggestion Workflow 3 [ 3627874 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing v3 [ 2237401 ] New: JAC Suggestion Workflow [ 3413447 ]
            Rob Saunders made changes -
            Remote Link Original: This issue links to "Page (Extranet)" [ 276925 ]
            Rob Saunders made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 317952 ]
            Rob Saunders made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Needs Verification [ 10004 ] New: Resolved [ 5 ]

            Rob Saunders added a comment -

            All Confluence Cloud customers are now able to begin a trial of JIRA Software, JIRA Core or JIRA Service Desk from within their existing Confluence site

            If you experience any further issues with this, please reach out to our support team

            Rob Saunders added a comment - All Confluence Cloud customers are now able to begin a trial of JIRA Software, JIRA Core or JIRA Service Desk from within their existing Confluence site If you experience any further issues with this, please reach out to our support team
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing v3 - TEMP [ 2133527 ] New: Confluence Workflow - Public Facing v3 [ 2237401 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing v3 [ 1893887 ] New: Confluence Workflow - Public Facing v3 - TEMP [ 2133527 ]
            Ivan Tse made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 280300 ]
            Adam Barnes (Inactive) made changes -
            Description Original: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *Confluence Cloud*. Using *Confluence Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFSERVER-46469].
              {panel}

            If you are unable to automatically add JIRA Software, JIRA Core or JIRA Service Desk to your site, you may face the below message when attempting to start a trial on an existing Confluence cloud site
            {quote}We're upgrading our cloud infrastructure to make your Atlassian experience even better. During this change, you won't be able to automatically add JIRA Software / JIRA Core / JIRA Service Desk to your site.

            Please raise a ticket with our Support Team so we can add this application for you.
            {quote}
            If you've come across this messaging, watch this ticket to be updated when JIRA will be available to be added to your existing site
                          		New: If you are unable to automatically add JIRA Software, JIRA Core or JIRA Service Desk to your site, you may face the below message when attempting to start a trial on an existing Confluence cloud site
            {quote}We're upgrading our cloud infrastructure to make your Atlassian experience even better. During this change, you won't be able to automatically add JIRA Software / JIRA Core / JIRA Service Desk to your site.

            Please raise a ticket with our Support Team so we can add this application for you.
            {quote}
            If you've come across this messaging, watch this ticket to be updated when JIRA will be available to be added to your existing site
             

              Unassigned Unassigned
              rsaunders@atlassian.com Rob Saunders
              Votes:
              13 Vote for this issue
              Watchers:
              34 Start watching this issue

                Created:
                Updated:
                Resolved: