Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-40782

Disabling the Confluence Mobile Plugin also disables the Workbox - Host Plugin in Confluence 5.9.X

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Summary

      Disabling the Confluence Mobile Plugin also disables the Workbox - Host Plugin in Confluence 5.9.X. The same behavior is not present in Confluence 5.8.X.

      Steps to Reproduce

      1. Go to Manage Add-ons in a Confluence 5.9.x instance
      2. Find the 'Confluence Mobile Plugin'
      3. Disable the plugin
      4. Refresh the page
      5. Find the 'Workbox - Host Plugin' and notice it is also disabled

      Expected Results

      • The 2 add-ons should not be dependent on each other. 

      Actual Results

      The below exception is thrown in the Confluence logs:

      2016-02-15 10:27:18,091 INFO [http-nio-127.0.0.101-8080-exec-2] [atlassian.plugin.manager.DefaultPluginManager] disablePlugins Found dependent enabled plugins for plugin 'com.atlassian.confluence.plugins.confluence-mobile': [com.atlassian.mywork.mywork-confluence-host-plugin(MANDATORY)].  Disabling...
      2016-02-15 10:27:18,092 INFO [http-nio-127.0.0.101-8080-exec-2] [atlassian.plugin.manager.DefaultPluginManager] broadcastPluginDisabling Disabling com.atlassian.mywork.mywork-confluence-host-plugin
      

      NOTES / Workaround:

      Additional side effect:

      • Disabling - Confluence Mobile Plugin
        • Causes - Workbox - Host Plugin to become disable
      • Disabling - Workbox - Host Plugin
        • Causes - Confluence Mobile Rest to become disabled
      • Disabling: Confluence Mobile Rest
        • Causes - Workbox - Confluence Provider Plugin To become disabled

      You must have the add-ons enable in the following order to re-enable (Relates to This Article about enabling the Workbox Plugin ):

      • Confluence Mobile Plugin
      • Workbox - Common Plugin (If disable / did not chain disable in testing)
      • Workbox - Confluence Provider Plugin
      • Workbox - Host Plugin
      • Confluence Mobile Rest

      Restart Confluence, flushing caches as described here (For Cloud this will require filing a support request at https://support.atlassian.com)

      • Manually Trigger a content-index at this point, or the spaces will not be visable
      • Note that if you take the SQL route in the document above, only remove the following 2 bandanavalue's unless there are other system plugins you also want to re-enable:
          <entry>
            <string>com.atlassian.mywork.mywork-confluence-provider-plugin</string>
            <boolean>false</boolean>
          </entry>
          <entry>
            <string>com.atlassian.mywork.mywork-confluence-host-plugin</string>
            <boolean>false</boolean>
          </entry>
        

            [CONFCLOUD-40782] Disabling the Confluence Mobile Plugin also disables the Workbox - Host Plugin in Confluence 5.9.X

            Sunny Xu (Inactive) made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!

            Sunny Xu (Inactive) added a comment - Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team!
            Li Hsu (Inactive) made changes -
            Labels Original: affects-cloud affects-server bugfix_dev_backlog cc-mobile mobile mobile-web plugins New: affects-cloud affects-server bugfix_dev_backlog cc-mobile mobile mobile-web plugins stale-bulk-close
            Michael Andreacchio made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2366606 ] New: JAC Bug Workflow v3 [ 3427229 ]
            Status Original: Open [ 1 ] New: Needs Triage [ 10030 ]
            edith (Inactive) made changes -
            Component/s New: Core - Workbox [ 46334 ]
            Component/s Original: Mobile - Mobile Web [ 46386 ]
            edith (Inactive) made changes -
            Labels Original: affects-cloud affects-server bugfix_dev_backlog cc-mobile mobile plugins New: affects-cloud affects-server bugfix_dev_backlog cc-mobile mobile mobile-web plugins

            C

            Guay Guapa added a comment - C
            SET Analytics Bot made changes -
            Support reference count Original: 8 New: 19
            SET Analytics Bot made changes -
            Support reference count Original: 19 New: 8

              Unassigned Unassigned
              ajean Andy J.
              Affected customers:
              37 This affects my team
              Watchers:
              25 Start watching this issue

                Created:
                Updated:
                Resolved: