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  1. Confluence Cloud
  2. CONFCLOUD-36736

Selectively Disable Attachment Preview

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      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      Problem

      Attachment preview is enabled automatically for attachment files within Confluence. This is unsupported on some browsers and for some users is an undesired response when clicking on an attachment.

      Suggestion

      • Disable preview for certain file extensions
      • Disable preview for certain spaces
      • Tell Confluence how to handle opening certain extensions
      • Disable entirely for the instance.

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            [CONFCLOUD-36736] Selectively Disable Attachment Preview

            SET Analytics Bot made changes -
            UIS New: 1

            Gen Konishi added a comment -

            Hi there,

            It is difficult to convince users to leave things as they are while recognising behaviour they do not expect.
            So we would like to get a countermeasure, such as the option to disable, or downloading and opening a file when clicking on an attachment.

            Gen Konishi added a comment - Hi there, It is difficult to convince users to leave things as they are while recognising behaviour they do not expect. So we would like to get a countermeasure, such as the option to disable, or downloading and opening a file when clicking on an attachment.
            Cathy S made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 893605 ]

            Age Bosma added a comment -

            Yes please provide a way to disable previews at least completely.

            It is highly frustrating to have to pass by the preview first knowing that confluence is terribly slow and it will never do a better job showing something than a native application, no matter how much you try to achieve it.

            Now we are faced with long wait for e.g. a zip of log file to download and be analysed, when I know beforehand that I'll be downloading it anyway to open it in a native application, a proper log viewer or a proper archive manager. Only to wait for that actual download again when Confluence has decided it can't handle the file anyway or the view is highly impractical.

            Age Bosma added a comment - Yes please provide a way to disable previews at least completely. It is highly frustrating to have to pass by the preview first knowing that confluence is terribly slow and it will never do a better job showing something than a native application, no matter how much you try to achieve it. Now we are faced with long wait for e.g. a zip of log file to download and be analysed, when I know beforehand that I'll be downloading it anyway to open it in a native application, a proper log viewer or a proper archive manager. Only to wait for that actual download again when Confluence has decided it can't handle the file anyway or the view is highly impractical.
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3428116 ] New: JAC Suggestion Workflow 3 [ 3606686 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing v3 [ 2246948 ] New: JAC Suggestion Workflow [ 3428116 ]
            Status Original: Needs Verification [ 10004 ] New: Gathering Interest [ 11772 ]
            SET Analytics Bot made changes -
            Support reference count New: 11
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing v3 - TEMP [ 2142691 ] New: Confluence Workflow - Public Facing v3 [ 2246948 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing v3 [ 1893207 ] New: Confluence Workflow - Public Facing v3 - TEMP [ 2142691 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing v2 [ 1808803 ] New: Confluence Workflow - Public Facing v3 [ 1893207 ]

              Unassigned Unassigned
              dooi Der Lun
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                Created:
                Updated: