Hi there,

It is difficult to convince users to leave things as they are while recognising behaviour they do not expect.
So we would like to get a countermeasure, such as the option to disable, or downloading and opening a file when clicking on an attachment.

Yes please provide a way to disable previews at least completely.

It is highly frustrating to have to pass by the preview first knowing that confluence is terribly slow and it will never do a better job showing something than a native application, no matter how much you try to achieve it.

Now we are faced with long wait for e.g. a zip of log file to download and be analysed, when I know beforehand that I'll be downloading it anyway to open it in a native application, a proper log viewer or a proper archive manager. Only to wait for that actual download again when Confluence has decided it can't handle the file anyway or the view is highly impractical.

I agree with joe.moretti, it would great to be able to disable preview feature per page or per attachment.

Also, as the description says "Disable preview for certain file extensions" would be handy too. For example, most (if not all) modern browsers can display PDF files in browser, and I would argue more reliably so than Confluence's preview feature. Personally I don't even use a separate PDF reader software, I use Chrome & Firefox as my readers.

Bump.

Well, as the addon is a gift from https://bitbucket.org/selberg/, you might try to contact him on problems with his work. He might want some compensation though.

i tested on win7, chrome, FF, IE doesn t work

Hi Adriaan,

not in our case, Chrome and Windows 7 / 8 / 10.

Best

Matin

if oyu directly click on the link it opens a preview pane still, you have to right click and open with isn t there a way to disable the preview through the plugin?

Hi All,

Scott Selberg provided an addon which supplies a macro for direct download links of attachments. See:
https://bitbucket.org/selberg/download-attachment/downloads

Works well for us for the time beeing.

Kudos to Scott for his work.

Best

Matin

We provide our official documentation via Confluence, and customers can download software examples from our documentation site (ZIP). Download should start immediately on clicking the link - not trying to preview a ZIP file.

Atlassian needs to find a solution for this, either make a full effort and embed and fully support excel or just allow on off feature through html to enable or disable the preview of files and have in plugin setting if preview should be by default on or off

and also be able to specify the preview by file extension type

Atlassian needs to find a solution for this, either make a full effort and embed and fully support excel or just allow on off feature through html to enable or disable the preview of files and have in plugin setting if preview should be by default on or off

and also be able to specify the preview by file extension type

The preview is really only generally useful for images. Even disabling for certain filetypes would not really help, for some PDFs preview might be helpful, for PDF forms it is definitely not (we have users calling support because they cannot fill and send the forms...). In our usecase, which is collaborative intranet in a non-IT company (just normal users), we need to be able to disable the preview per link, or for the attachments macro, or globally (which at least is very urgent!).

The usability of the preview should definitely be optimized, the download link is way to low-key and the symbol is not self-explaning.

Else, attachments which cannot be previed, must be downloaded instantly.

Please help us.

The Excel files are horrible to preview and I'm getting calls from confused users. -> we are having same issue! this should be patched up ASAP

force excel to download selectively

Upgraded to 5.9.4.
The Excel files are horrible to preview and I'm getting calls from confused users.

I agree. It's quite annoying that Excel-files aren't downloaded instantly.

It would be great if we could deactivate the preview plugin based on the extension.

Suggestion no. 4: Disable preview on per user basis

Dear Atlassian, I can imagine such a feature might be useful for a lot of users. Please, try to image that such a feature might also be disturbing or even annoying for the others. So please, always, ALWAYS follow any new feature introduction with an option to disable it quickly and easily.

Voting this issue !!!

can it be possible to custom preview according to file extension? For example, It's important for huge excel files, which confluence does not preview properly.

Additionally we discovered problem with "edit" file inside preview by "..." tab inside Chome browser. This option disappears in Chrome at all.

We also need to disable attachment preview on a file-by-file base, as the preview doesn't work well in most cases. Our team otherwise will start to put files into Sharepoint (of all places!) and link to those from Confluence. Which would not bode well for the future of Confluence in our house and absolutely cannot be what you wanted to achieve by the better attachment integration.

Please fix this issues as soon as possible!

Definitely needed as well. We attach our process documentation that is controlled and when the preview comes up - the internal links on page 1 work but the links on the consecutive pages are inactive - this prevents the documents from being useful so the ability to skip the preview and have the documents open in Adobe Reader immediately would be the best option.

The ability to set this option on an attachment by attachment basis would probably be the best but could deal with file type as well.

Update: We got the links working on all pages but now the issue is that the preview function doesn't provide a print option. Multiple clicks to get to a point where the document can be printed. Still think the ability to disable the preview on an attachment by attachment basis would be the best option.

Relates to (or possibly a duplicate of) CONF-36899.

I definitely need this. we attach large excel spreadsheets for rosters for our field techs. The preview is completely unusable. previously clicking on the attachment opened the excel file but now it's a 2-step process for them.

We would like to disable preview on a page by page basis at minimum, optimally on a file by file basis.