I would like a way to view all inline comments at once. This is mostly related to how I like to consume content and is a personal thing, but I think it's worth raising anyway (I doubt I'm alone).
I read a page and then scroll down through the comments. I don't read every one, but rather a few things will prompt me to read a particular comment:
- The name of the commenter - if it's someone with interesting opinions I'm more likely to want to read what they have to say
- The ones with lots of replies
- The ones that start with interesting phrases like 'I disagree', 'let me play devils advocate' etc
- The long comments where people are obviously passionate about the topic
- Ones that have a standout sentence in bold or a headline or something eye catching
- Inline comments that are unresolved
With inline comments, I can't immediately see if a little yellow bar has 80 passionate comments underneath it, and unless I click on every highlighted word, I'm likely to miss out on important discussion. I feel like I can scan down a page and get a vibe from the page comments too, which I'm now missing with inline comments.
For me, I feel like it's taken away some of the inclusive and easy nature of collaboration that Confluence is amazing for.
- Have a way as the author to change an inline comment into a page comment, and start it with the highlighted text in a quote. That way if something becomes a vital discussion it can be moved to a place it will be more visible to casual page viewers
- Have a 'view all' button that does the above for all inline comments for the current viewer only
- Have a user setting that does the above for all pages by default (ie disable inline comments per user)
- Display a count of comments in the top right of the highlighted text so it's easy to see where the discussion is