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  1. Confluence Cloud
  2. CONFCLOUD-28615

Users from LDAP do not appear in people directory or search results until they have logged in

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    Description

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      CONF-6404 was implemented to create users in the People Directory on initial LDAP sync, rather than waiting until the users log in. This behaved correctly in 4.3.2 onwards, but appears to no longer be working in 5.0.1. This is potentially an issue in 5.0 as well.

      Workaround

      1. Open this URL in your browser: <Confluence-URL>/admin/force-upgrade.action
      2. Select userIndexingUpgradeTask in the Upgrade task to run dropdown list.
      3. Choose Force Upgrade.

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          is a regression of

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-6404 Users from LDAP do not appear in people directory or search results until they have logged in

          • Medium - Medium priority issues
          • Closed
          is cloned from

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-6404 Users from LDAP do not appear in people directory or search results until they have logged in

          • Medium - Medium priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-28615 Users from LDAP do not appear in people directory or search results until they have logged in

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-36018 Duplicates in the People Directory due to duplicates in the user_mapping table

          • Medium - Medium priority issues
          • Closed
          relates to

          Suggestion - BSERV-3607 Add Users to Stash without need for the User to login to Stash URL

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              dunterwurzacher Denise Unterwurzacher [Atlassian] (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: