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  1. Confluence Cloud
  2. CONFCLOUD-27543

Confluence Mobile page causing Safari to crash with memory error

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
    • None

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Noticed by tkotecki - going to certain pages on our intranet on an iPad causes Safari to crash. It also happens if you just go directly to the page via its desktop URL rather than via a comment link.

      I can't reproduce on an iPhone 5 but can on my iPad and captured the attached console output and crash log. Note that it appears to be Safari hitting the per process memory limit. Assume it's higher on the iPhone 5 as it has more physical memory than the iPad.

      Not sure whether this is related to a Safari bug or purely us. Seems to happen with pages that have a lot of comments.

        1. ipad_console.txt
          4 kB
        2. ipad_crash_log.crash
          5 kB

            [CONFCLOUD-27543] Confluence Mobile page causing Safari to crash with memory error

            No work has yet been logged on this issue.

              adickson AlexanderA (Inactive)
              jmasson@atlassian.com John Masson
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: