-
Suggestion
-
Resolution: Answered
NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.
When you try to to upload custom font for PDF export, and the font filesize is bigger than the current attachment size limit, Confluence will refuse to accept it with the following error:
The following error(s) occurred:
- Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page
There is nothing logged in the logs. It'd be nice if Confluence can say something more understandable for end users, e.g. "The Font filesize you're trying to attach is bigger than your current attachment size limit. Please increase your attachment size limit then re-upload again."
Workaround
Increase attachment size limit and re-upload again.
- is related to
-
- Closed
[CONFCLOUD-24706] Provide better error message when trying to upload a custom PDF font which is bigger than current attachment size limit
| Component/s | Original: Page - Export / Import [ 46319 ] |
| Component/s | New: Page - Export [ 61305 ] |
| Workflow | Original: JAC Suggestion Workflow [ 3410784 ] | New: JAC Suggestion Workflow 3 [ 3612160 ] |
| Status | Original: RESOLVED [ 5 ] | New: Closed [ 6 ] |
| Workflow | Original: Confluence Workflow - Public Facing v3 [ 2246438 ] | New: JAC Suggestion Workflow [ 3410784 ] |
| Workflow | Original: Confluence Workflow - Public Facing v3 - TEMP [ 2142149 ] | New: Confluence Workflow - Public Facing v3 [ 2246438 ] |
| Workflow | Original: Confluence Workflow - Public Facing v3 [ 1891208 ] | New: Confluence Workflow - Public Facing v3 - TEMP [ 2142149 ] |
| Workflow | Original: Confluence Workflow - Public Facing v2 [ 1810105 ] | New: Confluence Workflow - Public Facing v3 [ 1891208 ] |
| Description |
Original:
When you try to to [upload custom font for PDF export|http://confluence.atlassian.com/display/DOC/Creating+PDF+in+Another+Language], and the font filesize is bigger than the current attachment size limit, Confluence will refuse to accept it with the following error: {quote} (-) The following error(s) occurred: - Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page {quote} !pdf_font_upload_error.png! There is nothing logged in the logs. It'd be nice if Confluence can say something more understandable for end users, e.g. "The Font filesize you're trying to attach is bigger than your current attachment size limit. Please increase your attachment size limit then re-upload again." h5. Workaround Increase attachment size limit and re-upload again. |
New:
{panel:bgColor=#e7f4fa} *NOTE:* This suggestion is for *Confluence Cloud*. Using *Confluence Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFSERVER-24706]. {panel} When you try to to [upload custom font for PDF export|http://confluence.atlassian.com/display/DOC/Creating+PDF+in+Another+Language], and the font filesize is bigger than the current attachment size limit, Confluence will refuse to accept it with the following error: {quote} (-) The following error(s) occurred: - Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page {quote} !pdf_font_upload_error.png! There is nothing logged in the logs. It'd be nice if Confluence can say something more understandable for end users, e.g. "The Font filesize you're trying to attach is bigger than your current attachment size limit. Please increase your attachment size limit then re-upload again." h5. Workaround Increase attachment size limit and re-upload again. |
| Link |
New:
This issue is related to |
| Project Import | New: Sat Apr 01 14:06:06 UTC 2017 [ 1491055566265 ] |