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Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-21709

Invalid Error Message When Attaching a File That Has Validation Problems

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      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      When trying to upload large files that exceeds the max attachments size (default 10M) there's a weird browser behavior that only happens in a certain way. Here's the steps to reproduce:
      1. Create a new page in a space.
      2. Save the post.
      3. Edit the post again.
      4. From the Rich Text editor toolbar, select Insert -> Attach
      5. Select a file from your local disk that exceeds the default size (above 10 megabytes)

      After the file upload progress bar is done, you can see a file download prompt from the browser for "attachfile.action". The behavior is the same for IE and Firefox. See attached screenshots.

        1. FireFox_error2.png
          FireFox_error2.png
          1.04 MB
        2. IE_error1.png
          IE_error1.png
          1.27 MB

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Confluence Cloud'
            1. Confluence Cloud
            2. CONFCLOUD-21709

            Invalid Error Message When Attaching a File That Has Validation Problems

            XMLWordPrintable

                NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

                When trying to upload large files that exceeds the max attachments size (default 10M) there's a weird browser behavior that only happens in a certain way. Here's the steps to reproduce:
                1. Create a new page in a space.
                2. Save the post.
                3. Edit the post again.
                4. From the Rich Text editor toolbar, select Insert -> Attach
                5. Select a file from your local disk that exceeds the default size (above 10 megabytes)

                After the file upload progress bar is done, you can see a file download prompt from the browser for "attachfile.action". The behavior is the same for IE and Firefox. See attached screenshots.

                  1. FireFox_error2.png
                    FireFox_error2.png
                    1.04 MB
                  2. IE_error1.png
                    IE_error1.png
                    1.27 MB

                        Unassigned Unassigned
                        asdosreis AlysonA
                        Votes:
                        13 Vote for this issue
                        Watchers:
                        13 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            asdosreis AlysonA
                            Affected customers:
                            13 This affects my team
                            Watchers:
                            13 Start watching this issue

                              Created:
                              Updated:
                              Resolved: