Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-52625

Attachment Copy-Paste or Drag-Drop Do Not Work

XMLWordPrintable

      Atlassian Status: Feb 9, 2017 ~ 22:00 UTC
      A fix for this issue has been deployed to all Confluence Cloud instances. Please contact Atlassian Support with any additional questions or concerns.

      Summary

      Attempting to copy and paste or drag and drop an attachment into a Confluence page fails.

      Steps to Reproduce

      1. Edit a page
      2. Copy an image or drag an image onto the page
      3. Attempt to paste\drop the image into the page

      Expected Results

      Image is attached and inserted into the page successfully.

      Actual Results

      Image is not attached or inserted. The error below is thrown in the browser development console on Copy-Paste. On Drag-Drop the attachment is loaded locally in the browser window but not attached\inserted on the page.

      Uncaught TypeError: Cannot read property 'upload' of undefined
at Object.pasteFromEvent (com.atlassian.confluence.plugins.confluence-paste:paste-resources.js?locale=en-GB:8)
at Object.onPaste (com.atlassian.confluence.plugins.confluence-paste:paste-resources.js?locale=en-GB:7)
at Editor.<anonymous> (com.atlassian.confluence.plugins.confluence-paste:paste-resources.js?locale=en-GB:6)
at Dispatcher.dispatch (com.atlassian.plugins.tinymce:atlassian-rte-javascript-tinymce-core.js:17)
at b (com.atlassian.plugins.tinymce:atlassian-rte-javascript-tinymce-core.js:331)
at DOMUtils.<anonymous> (com.atlassian.plugins.tinymce:atlassian-rte-javascript-tinymce-core.js:332)
at HTMLBodyElement.e (com.atlassian.plugins.tinymce:atlassian-rte-javascript-tinymce-core.js:164)

      Workaround

      1. Attach file manually 
      2. Use Insert Files and Images editor function

            [CONFCLOUD-52625] Attachment Copy-Paste or Drag-Drop Do Not Work

            No work has yet been logged on this issue.

              rgould@atlassian.com Russ Gould [Atlassian] (Inactive)
              rgould@atlassian.com Russ Gould [Atlassian] (Inactive)
              Affected customers:
              54 This affects my team
              Watchers:
              52 Start watching this issue

                Created:
                Updated:
                Resolved: