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  1. Confluence Server
  2. CONFSERVER-45572

NPS view sample survey on the admin panel is broken

    Details

    • Symptom Severity:
      Major
    • Sprint:
      Oxford Falls, Paddington
    • QA Demo Status:
      Not Needed
    • QA Kickoff Status:
      Not Needed

      Description

      How to reproduce

      • enable NPS plugin
      • navigate to General Configuration > Analytics
      • click "View a sample"

      Expected

      • a sample nps dialog is displayed

      Actual

      • no inline dialog is displayed

      instead there is the following error message in the console :

      survey-inline-dialog.js?data-wrm-batch-type=resource&data-wrm-key=com.atlassian.plugins.atlassian-n…:78 Uncaught TypeError: $surveyEl[0].show is not a function
      

      which is triggered from the following piece of code :

                  if (isAuiFiveNine) $surveyEl[0].open = true;
                  else $surveyEl[0].show();
      

      Note : that is the case for plugin version 3.1.18, however it has been addressed in most recent versions

      So a simple plugin upgrade would solve all our issues

      Done When

      • Main Plugin build includes an nps plugin job
      • Bump nps plugin version to latest

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                Dates

                • Created:
                  Updated:
                  Resolved:
                  Last commented:
                  26 weeks, 5 days ago