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  1. Confluence Cloud
  2. CONFCLOUD-52738

Unable to use right hand side buttons on pages with inline comments

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    Description

      A fix for this issue is included in Confluence Cloud 1000.583.1 which should now be deployed to all production Cloud instances. If you're still experiencing this issue please open a support case via support.atlassian.com.

      Summary

      On pages where inline comments are present, it is not possible to use the buttons on the right hand side of the page (preventing comments to be added, as well as watching a space, or using the more button).

      Steps to Reproduce

      1. Add inline comments to a page.
      2. Enter some text in the comment text box.
      3. Try to click on the Save button.

      Expected Results

      The comment is added to the page correctly.

      Actual Results

      Nothing happens when trying to click on the buttons Save, Preview, or Cancel

      Notes

      Reproducible on all browsers. When looking at the development tools in Chrome, you can see an empty div where the buttons are unclickable: <div class="ic-sidebar"></div>

      Workaround

      Use Ctrl+s (Cmd+s on Mac) to add the comment.
      When loading the page, the buttons are clickable for a short period (less than 2 seconds) allowing you to access the additional options.

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              rgould@atlassian.com Russ Gould [Atlassian]
              eratsimiala ManuR
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              Dates

                Created:
                Updated:
                Resolved: