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  1. Confluence Server
  2. CONFSERVER-45042

Synchrony AppID error - Invalid AppID format

    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Highest
    • Resolution: Fixed
    • Affects Version/s: 6.0.0-rc5, 6.0.1
    • Fix Version/s: 6.0.2
    • Component/s: Server - EAP
    • Labels:
    • Symptom Severity:
      Critical
    • Support reference count:
      6
    • Testing Notes:
      Hide

      The App ID should no longer contain the organisation name. We will use the "Synchrony" as the corresponding replacement.
      Collaborative Editing must be tested with the licenses for org. name that contains:

      • Japanese / Chinese / Korean characters.
      • Cyrillic characters.
      • German characters.
      Show
      The App ID should no longer contain the organisation name. We will use the "Synchrony" as the corresponding replacement. Collaborative Editing must be tested with the licenses for org. name that contains: Japanese / Chinese / Korean characters. Cyrillic characters. German characters.

      Description

      Atlassian Status as of November 10, 2016

      Hi Everyone,

      Confirming that there is an issue with non-romantic language characters in the organisation name, which results in Confluence not being able to communicate with Synchrony.
      This issue is being fixed and will be in the next bugfix release.

      There is a related issue when upgrading from 5.10.x to 6.0.x. Please see CONF-45201 for details and workaround.

      Confluence Product Management

      Hi,

      just did a recheck with the newest 6.0 rc 5.

      Concurrent editing still not working. Log shows:

      2016-10-27 15:31:45,410 DEBUG [Caesium-1-1] [plugins.synchrony.status.SynchronyStatusCheckJob] runJob Checking Synchrony Status...
      2016-10-27 15:31:45,410 DEBUG [Caesium-1-1] [plugins.synchrony.bootstrap.DefaultSynchronyMonitor] isSynchronyUp Checking Synchrony heartbeat on: http://localhost:8091/synchrony/heartbeat
      2016-10-27 15:31:45,426 DEBUG [Caesium-1-1] [plugins.synchrony.bootstrap.DefaultSynchronyMonitor] isSynchronyUp Response received from Synchrony heartbeat: status HTTP/1.1 200 OK
      2016-10-27 15:31:45,426 DEBUG [Caesium-1-1] [plugins.synchrony.status.SynchronyStatusCheckJob] runJob Synchrony is running: true
      ...
      2016-10-27 15:32:09,497 INFO [ajp-nio-192.168.2.184-8009-exec-2] [plugins.synchrony.config.DefaultSynchronyConfigurationManager] postConfigToSynchrony [Collab editing plugin] Synchrony response (400): Could not verify AppID/Secret for real-time collaboration service at endpoint: http://localhost:8091/synchrony/v1/apps/secret
      2016-10-27 15:32:09,497 WARN [ajp-nio-192.168.2.184-8009-exec-2] [plugins.synchrony.config.DefaultSynchronyConfigurationManager] logJSONResponseField [Collab editing plugin] Response message for Schäferbarthold-GmbH-342b09c5-bd4f-3d5e-a795-1c5f1009a71a: Invalid AppID format
       -- space: 1900545 | url: /confluence/plugins/editor-loader/editor.action | page: 32604627 | traceId: 91e8bc36cae2f44c | userName: rs | referer: http://sbdevcon1.schb.local/confluence/ | action: editor
      2016-10-27 15:32:09,606 INFO [ajp-nio-192.168.2.184-8009-exec-2] [plugins.synchrony.config.DefaultSynchronyConfigurationManager] postConfigToSynchrony [Collab editing plugin] Synchrony response (400): Could not verify AppID/Secret for real-time collaboration service at endpoint: http://localhost:8091/synchrony/v1/apps/secret
      2016-10-27 15:32:09,622 WARN [ajp-nio-192.168.2.184-8009-exec-2] [plugins.synchrony.config.DefaultSynchronyConfigurationManager] logJSONResponseField [Collab editing plugin] Response message for Schäferbarthold-GmbH-342b09c5-bd4f-3d5e-a795-1c5f1009a71a-debug: Invalid AppID format
      
      

      It still seems that special chars in AppID are not supported.

      Cheers,

      Jan-Peter

        Attachments

        1. atlassian-confluence.log
          202 kB
        2. atlassian-synchrony.log
          2 kB
        3. atlassian-synchrony.log
          6 kB
        4. blank-edit.png
          blank-edit.png
          32 kB
        5. Collaborative-editing-Change-editing-mode.png
          Collaborative-editing-Change-editing-mode.png
          114 kB
        6. Confluence_support_2016-11-10-00-29-18.zip
          5.04 MB
        7. edit-hanging.png
          edit-hanging.png
          64 kB
        8. Gemeinschaftliche Bearbeitung - Confluence.png
          Gemeinschaftliche Bearbeitung - Confluence.png
          69 kB
        9. synchrony-communication-error.log
          91 kB
        10. view-page.png
          view-page.png
          34 kB

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                Dates

                • Created:
                  Updated:
                  Resolved:
                  Last commented:
                  33 weeks, 5 days ago