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  1. Confluence Data Center
  2. CONFSERVER-45042

Synchrony AppID error - Invalid AppID format

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    Description

      Atlassian Status as of November 10, 2016

      Hi Everyone,

      Confirming that there is an issue with non-romantic language characters in the organisation name, which results in Confluence not being able to communicate with Synchrony.
      This issue is being fixed and will be in the next bugfix release.

      There is a related issue when upgrading from 5.10.x to 6.0.x. Please see CONF-45201 for details and workaround.

      Confluence Product Management

      Hi,

      just did a recheck with the newest 6.0 rc 5.

      Concurrent editing still not working. Log shows:

      2016-10-27 15:31:45,410 DEBUG [Caesium-1-1] [plugins.synchrony.status.SynchronyStatusCheckJob] runJob Checking Synchrony Status...
      2016-10-27 15:31:45,410 DEBUG [Caesium-1-1] [plugins.synchrony.bootstrap.DefaultSynchronyMonitor] isSynchronyUp Checking Synchrony heartbeat on: http://localhost:8091/synchrony/heartbeat
      2016-10-27 15:31:45,426 DEBUG [Caesium-1-1] [plugins.synchrony.bootstrap.DefaultSynchronyMonitor] isSynchronyUp Response received from Synchrony heartbeat: status HTTP/1.1 200 OK
      2016-10-27 15:31:45,426 DEBUG [Caesium-1-1] [plugins.synchrony.status.SynchronyStatusCheckJob] runJob Synchrony is running: true
      ...
      2016-10-27 15:32:09,497 INFO [ajp-nio-192.168.2.184-8009-exec-2] [plugins.synchrony.config.DefaultSynchronyConfigurationManager] postConfigToSynchrony [Collab editing plugin] Synchrony response (400): Could not verify AppID/Secret for real-time collaboration service at endpoint: http://localhost:8091/synchrony/v1/apps/secret
      2016-10-27 15:32:09,497 WARN [ajp-nio-192.168.2.184-8009-exec-2] [plugins.synchrony.config.DefaultSynchronyConfigurationManager] logJSONResponseField [Collab editing plugin] Response message for Schäferbarthold-GmbH-342b09c5-bd4f-3d5e-a795-1c5f1009a71a: Invalid AppID format
       -- space: 1900545 | url: /confluence/plugins/editor-loader/editor.action | page: 32604627 | traceId: 91e8bc36cae2f44c | userName: rs | referer: http://sbdevcon1.schb.local/confluence/ | action: editor
      2016-10-27 15:32:09,606 INFO [ajp-nio-192.168.2.184-8009-exec-2] [plugins.synchrony.config.DefaultSynchronyConfigurationManager] postConfigToSynchrony [Collab editing plugin] Synchrony response (400): Could not verify AppID/Secret for real-time collaboration service at endpoint: http://localhost:8091/synchrony/v1/apps/secret
      2016-10-27 15:32:09,622 WARN [ajp-nio-192.168.2.184-8009-exec-2] [plugins.synchrony.config.DefaultSynchronyConfigurationManager] logJSONResponseField [Collab editing plugin] Response message for Schäferbarthold-GmbH-342b09c5-bd4f-3d5e-a795-1c5f1009a71a-debug: Invalid AppID format
      
      

      It still seems that special chars in AppID are not supported.

      Cheers,

      Jan-Peter

      Attachments

        1. atlassian-synchrony.log
          6 kB
        2. synchrony-communication-error.log
          91 kB
        3. Collaborative-editing-Change-editing-mode.png
          Collaborative-editing-Change-editing-mode.png
          114 kB
        4. Gemeinschaftliche Bearbeitung - Confluence.png
          Gemeinschaftliche Bearbeitung - Confluence.png
          69 kB
        5. view-page.png
          view-page.png
          34 kB
        6. blank-edit.png
          blank-edit.png
          32 kB
        7. edit-hanging.png
          edit-hanging.png
          64 kB
        8. atlassian-synchrony.log
          2 kB
        9. atlassian-confluence.log
          202 kB
        10. Confluence_support_2016-11-10-00-29-18.zip
          5.04 MB

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              ttranminh Tam Tran
              160e57dc4064 Jan-Peter Rusch
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                Updated:
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