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  1. Confluence Data Center
  2. CONFSERVER-44335

Edit/Create pages is not working when migrate from Cloud to Server

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      Steps to Reproduce:

      1. Install a fresh Confluence 5.10.7
      2. Restore a Cloud Backup
      3. Create / Edit pages

      Actual behavior:

      Page spinning forever and following error appears in logs:

      2016-10-13 09:36:57,463 ERROR [http-nio-8090-exec-10] [confluence.plugins.synchrony.SynchronyContextProvider] getContextMap This instance could not be registered with Synchrony.
       -- space: 1638403 | url: /plugins/editor-loader/editor.action | page: 26705975 | traceId: 0d013bf225cda166 | userName: sysadmin | referer: http://localhost:8090/pages/viewpage.action?pageId=26705975 | action: editor
      

      Expected Behavior:

      Since you can restore cloud backup into 5.10 and later (here) you should be able to edit and create pages

      Workaround for Confluence 5.10):

      1. Navigate to <base URL>/admin/darkfeatures.action
      2. Remove:
        1. site-wide.synchrony
        2. site-wide.synchrony.opt-in
        3. site-wide.shared-drafts

      Workaround for Confluence 6.0+:

      This issue does not affect customers on Confluence 6.0 or greater. If you are experiencing issues editing pages after upgrade, please see Troubleshooting Collaborative Editing

              Unassigned Unassigned
              sparsa Saleh Parsa (Inactive)
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                Created:
                Updated:
                Resolved: