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  1. Confluence Server
  2. CONFSERVER-44335

Edit/Create pages is not working when migrate from Cloud to Server

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      Description

      Steps to Reproduce:

      1. Install a fresh Confluence 5.10.7
      2. Restore a Cloud Backup
      3. Create / Edit pages

      Actual behavior:

      Page spinning forever and following error appears in logs:

      2016-10-13 09:36:57,463 ERROR [http-nio-8090-exec-10] [confluence.plugins.synchrony.SynchronyContextProvider] getContextMap This instance could not be registered with Synchrony.
       -- space: 1638403 | url: /plugins/editor-loader/editor.action | page: 26705975 | traceId: 0d013bf225cda166 | userName: sysadmin | referer: http://localhost:8090/pages/viewpage.action?pageId=26705975 | action: editor
      

      Expected Behavior:

      Since you can restore cloud backup into 5.10 and later (here) you should be able to edit and create pages

      Workaround for Confluence 5.10):

      1. Navigate to <base URL>/admin/darkfeatures.action
      2. Remove:
        1. site-wide.synchrony
        2. site-wide.synchrony.opt-in
        3. site-wide.shared-drafts

      Workaround for Confluence 6.0+:

      This issue does not affect customers on Confluence 6.0 or greater. If you are experiencing issues editing pages after upgrade, please see Troubleshooting Collaborative Editing

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                • Created:
                  Updated:
                  Resolved:
                  Last commented:
                  7 weeks, 6 days ago