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  1. Confluence Data Center
  2. CONFSERVER-44335

Edit/Create pages is not working when migrate from Cloud to Server

      Steps to Reproduce:

      1. Install a fresh Confluence 5.10.7
      2. Restore a Cloud Backup
      3. Create / Edit pages

      Actual behavior:

      Page spinning forever and following error appears in logs:

      2016-10-13 09:36:57,463 ERROR [http-nio-8090-exec-10] [confluence.plugins.synchrony.SynchronyContextProvider] getContextMap This instance could not be registered with Synchrony.
       -- space: 1638403 | url: /plugins/editor-loader/editor.action | page: 26705975 | traceId: 0d013bf225cda166 | userName: sysadmin | referer: http://localhost:8090/pages/viewpage.action?pageId=26705975 | action: editor
      

      Expected Behavior:

      Since you can restore cloud backup into 5.10 and later (here) you should be able to edit and create pages

      Workaround for Confluence 5.10):

      1. Navigate to <base URL>/admin/darkfeatures.action
      2. Remove:
        1. site-wide.synchrony
        2. site-wide.synchrony.opt-in
        3. site-wide.shared-drafts

      Workaround for Confluence 6.0+:

      This issue does not affect customers on Confluence 6.0 or greater. If you are experiencing issues editing pages after upgrade, please see Troubleshooting Collaborative Editing

            [CONFSERVER-44335] Edit/Create pages is not working when migrate from Cloud to Server

            Do we have any solution for Confluence 6.+ version?

            Daniel Ruiz added a comment - Do we have any solution for Confluence 6.+ version?
            Rachel Robins made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 343415 ]
            Rachel Robins made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 218737 ]
            Rachel Robins made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 220592 ]
            Rachel Robins made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 437920 ]
            Rachel Robins made changes -
            Remote Link New: This issue links to "Page (Atlassian Documentation)" [ 437920 ]

            I'm having this problem on the latest version of the software on the sever solution

            Ibukun akintokun added a comment - I'm having this problem on the latest version of the software on the sever solution
            Rachel Robins made changes -
            Remote Link New: This issue links to "Page (Atlassian Documentation)" [ 412847 ]

            I have latest version and I'm getting same thing on hosted solution

            fmelendez@metlifestadium.com added a comment - I have latest version and I'm getting same thing on hosted solution
            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2885077 ] New: CONFSERVER Bug Workflow v4 [ 2979782 ]

              Unassigned Unassigned
              sparsa Saleh Parsa (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              18 Start watching this issue

                Created:
                Updated:
                Resolved: