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  1. Confluence Cloud
  2. CONFCLOUD-53464

When attempting to create a new Documentation Space in Confluence, an error is displayed

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    Description

      Summary

      When attempting to create a new space of the Documentation type, an error is displayed by Confluence

      Environment

      Cloud - 1000.340.0

      Steps to Reproduce

      1. Click Spaces in the Confluence menu
      2. Click Create Space
      3. Enter Space information

      Expected Results

      A new space should be created

      Actual Results

      Error is displayed
      Logs indicate the following:

      2016-10-04 14:08:01.444584500 2016-10-04 14:08:01,440 ERROR [http-bio-2000-exec-6] [org.hibernate.internal.ExceptionMapperStandardImpl] mapManagedFlushFailure HHH000346: Error during managed flush [Batch update returned unexpected row count from update [0]; actual row count: 0; expected: 1]
      2016-10-04 14:08:01.444586500  -- referer: https://descomplica.atlassian.net/wiki/discover/all-updates | url: /wiki/rest/create-dialog/1.0/space-blueprint/create-space | traceId: 139fbccdd14892ca | userName: sysadmin
      2016-10-04 14:08:01.450716500 2016-10-04 14:08:01,447 WARN [http-bio-2000-exec-6] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doCommit Commit failed. Rolling back. Error: Batch update returned unexpected row count from update [0]; actual row count: 0; expected: 1; nested exception is net.sf.hibernate.HibernateException: Batch update returned unexpected row count from update [0]; actual row count: 0; expected: 1
      2016-10-04 14:08:01.450718500  -- referer: https://descomplica.atlassian.net/wiki/discover/all-updates | url: /wiki/rest/create-dialog/1.0/space-blueprint/create-space | traceId: 139fbccdd14892ca | userName: sysadmin
      2016-10-04 14:08:01.453225500 2016-10-04 14:08:01,450 WARN [http-bio-2000-exec-6] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
      2016-10-04 14:08:01.453226500   ->[com.atlassian.confluence.pages.DefaultPageManager.trashPage]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #24093036)
      2016-10-04 14:08:01.453226500  -- referer: https://descomplica.atlassian.net/wiki/discover/all-updates | url: /wiki/rest/create-dialog/1.0/space-blueprint/create-space | traceId: 139fbccdd14892ca | userName: sysadmin
      

      Notes

      The space appears to complete creation but the UI stays on the create page

      Workaround

      There is no current work around for the error

      Attachments

        1. ErrorMsg.png
          ErrorMsg.png
          314 kB
        2. spacemismatch.png
          spacemismatch.png
          146 kB

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              xtaixe Xavier Sanchez
              mlavender mlavender (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: