Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-53201

Attachments not loading in Confluence

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    Description

      We are currently experiencing high latency and error rates from our media services api. Customers may notice attachments taking a long time and/or failing to load. We are working to resolve the issue.

      Note: This bug might affect the instance to be not accessible and it affects both Confluence and JIRA instances.

      Please watch https://status.atlassian.com for updates.

      This issue is now resolved - if you need further assistance please raise an issue at https://support.atlassian.com.

      Attachments

        1. AttachFail.png
          AttachFail.png
          213 kB
        2. attachment-previews-bug.png
          attachment-previews-bug.png
          100 kB
        3. Capture.PNG
          Capture.PNG
          28 kB
        4. CKB error.jpg
          CKB error.jpg
          18 kB
        5. confluence_upload_fail.png
          confluence_upload_fail.png
          86 kB
        6. confluence error.jpg
          confluence error.jpg
          185 kB
        7. GliffyError.PNG
          GliffyError.PNG
          9 kB
        8. image-2016-09-26-10-37-12-356.png
          image-2016-09-26-10-37-12-356.png
          13 kB
        9. screenshot-1.png
          screenshot-1.png
          45 kB
        10. screenshot-2.png
          screenshot-2.png
          20 kB
        11. Screen Shot 2016-09-26 at 10.34.49.png
          Screen Shot 2016-09-26 at 10.34.49.png
          20 kB
        12. test.png
          test.png
          12 kB

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              Unassigned Unassigned
              mhunter Matthew Hunter
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              Dates

                Created:
                Updated:
                Resolved: