When trying to collaboratively Edit a page, an error can occur when the browser attempts to connect to Synchrony. This occurs when using Confluence's internal proxy due to exceeding the requestBufferSize of 4092 bytes.

      Workaround

      To increase the request buffer size, edit <install-directory>/synchrony-proxy/WEB-INF and add the following parameter (after the maxThreads parameter):

              <init-param>
                  <param-name>requestBufferSize</param-name>
                  <param-value>8092</param-value>
              </init-param>
      
      
      

      Save the file and then restart Confluence.

       

            [CONFSERVER-43767] Cannot connect to Synchrony via Confluence internal proxy

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2884026 ] New: CONFSERVER Bug Workflow v4 [ 2992257 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2787328 ] New: JAC Bug Workflow v3 [ 2884026 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2722915 ] New: JAC Bug Workflow v2 [ 2787328 ]
            Owen made changes -
            Symptom Severity Original: Major [ 14431 ] New: Severity 2 - Major [ 15831 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2386063 ] New: JAC Bug Workflow [ 2722915 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2282877 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2386063 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2223520 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2282877 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2177395 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2223520 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1927278 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2177395 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1737027 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1927278 ]

              ttranminh Tam Tran
              abarnes@atlassian.com Adam Barnes (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              6 Start watching this issue

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