Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-43571

MP4 files do not play in Safari using the multimedia macro

    XMLWordPrintable

Details

    Description

      Summary

      MP4 files do not play in Safari

      Environment

      • Safari
      • El Capitan / Yosemite

      Steps to Reproduce

      1. Download the small.mp4 file attached to this ticket
      2. Drag and drop the file to a Confluence page
      3. View the page in Safari

      Expected Results

      Video autoplays and can be viewed/controlled

      Actual Results

      No video is displayed, but you get a Quicktime ? icon in the page

      Notes

      We've tried following the workaround in the following page to ensure that the Quicktime plugin is enabled (in El Capitan it is disabled by default): https://support.apple.com/en-us/HT205081

      From the article above:

      If you're a web developer, update your webpages to replace any <embed> tags that call the legacy QuickTime 7 web plug-in. You should now use the HTML5 <video> tag, which allows your media to play back in most modern desktop and mobile web browsers, without additional software or plug-ins. Information about how to use this tag is widely available.

      We would need to change the plugin so that it embeds videos using the <video> tag on pages. This would help as modern browsers are able to play this natively without the use of plugins.

      Workarounds

      1. Edit the HTML source and change the <embed></embed> tags surrounding the video URL to <video></video> tags.
      2. Use the HTML macro to display the video from a URL:
        <video width="700" height="500" controls>
          <source src="<video URL>">
        </video>
        
        

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              dponzio Daniel Ponzio
              Votes:
              8 Vote for this issue
              Watchers:
              4 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: