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  1. Confluence Server and Data Center
  2. CONFSERVER-41623

Video playback is limited to MP4 only in 5.9.7

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      Description

      Adding video attachments to pages automatically inserts a multimedia macro, as shown in the first attached screenshot. This is expected.

      This macro claims to support AVI, MOV and MP4 playback.

      However, I am consistently seeing only MP4 support, with "This plugin is not supported" errors given in Chrome, FF and IE. This is not expected.

      I produced my test videos using Camtasia Studio, from the same source recording. My colleagues who are also experiencing this have produced their AVI videos using a different process. We are all seeing the same thing.

      Chrome is our internally supported browser of choice, and I am as up-to-date as I can be on Version 51.0.2704.29 beta-m (64-bit).

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            Assignee:
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            Reporter:
            graham.campbell1859398517 Graham Campbell
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