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  1. Confluence Cloud
  2. CONFCLOUD-54032

'Sprint Burndown Gadget’ Macro Does Not Render Chart Correctly

      Summary

      When inserting the 'Sprint Burndown Gadget’ in a Confluence page, the chart does not render correctly. Before it used to render the chart fully and on first load.

      Environment

      Confluence 5.9.1-OD-2015.45.1-0006

      Chrome Version 46.0.2490.80 (64-bit)
      Firefox 42.0
      Safari Version 9.0.1 (11601.2.7.2)

      Steps to Reproduce

      1. Create a sprint with issues that have story points
      2. In Confluence, create a page and insert the Sprint Burndown Gadget

      Expected Results

      Insert macro and the chart renders correctly on first load.

      Actual Results

      Chart does not render correctly. Sometimes the chart is cut in half or does not load when first visiting the page.

      The following error is displayed in Chrome console

      Uncaught TypeError: Cannot read property 'renderReopenButton' of undefined
      

      The following error is displayed in Firefox console

      TypeError: h is undefined
      

      The following error is displayed in Safari console

      TypeError: undefined is not an object (evaluating 'h.renderReopenButton')
      

      Workaround

      Click the cog > Refresh

            [CONFCLOUD-54032] 'Sprint Burndown Gadget’ Macro Does Not Render Chart Correctly

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!

            Sunny Xu (Inactive) added a comment - Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team!

            We have the same issue - tried firefox, chrome. Only works on Safari when viewed on an iphone.

            Andrea Carl added a comment - We have the same issue - tried firefox, chrome. Only works on Safari when viewed on an iphone.

              Unassigned Unassigned
              jaguilar Javier Aguilar (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: