Repro:

      • Create anew Confluence Template and give it some title
      • add a variable in it ($myvar)
      • save the template

      It causes the printError The response from one or more JIRA instances cannot be parsed."

      It fails, the template is not saved and the browser returns ERR_EMPTY_RESPONSE.
      Looking in the log give several messages. See the following Atlassian Answers thread, it seems many experienced the problem
      ==> https://answers.atlassian.com/questions/29623410

      Repro the same steps without the variable, and it works.

            [CONFSERVER-39822] Cannot save a Template containing a variable

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2884007 ] New: CONFSERVER Bug Workflow v4 [ 2992235 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2787272 ] New: JAC Bug Workflow v3 [ 2884007 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2717955 ] New: JAC Bug Workflow v2 [ 2787272 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2382934 ] New: JAC Bug Workflow [ 2717955 ]
            Status Original: Open [ 1 ] New: Gathering Impact [ 12072 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2276026 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2382934 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2218554 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2276026 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2172698 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2218554 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1935138 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2172698 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1734602 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1935138 ]

              Unassigned Unassigned
              atlassian430 Luc Filion
              Affected customers:
              3 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated: