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  1. Confluence Data Center
  2. CONFSERVER-38945

No option to update Support Tools Plugin if the current installed version is 3.5.25

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Details

    • Bug
    • Resolution: Fixed
    • Low
    • None
    • 5.7.4
    • None

    Description

      Summary

      Confluence that comes with Support Tools Plugin version 3.5.25 does not have an option to update the plugin from UI

      Environment

      • Support Tools Plugin version 3.5.25

      Steps to Reproduce

      1. Have Confluence 5.7.4
      2. Open Manage Add-Ons > All Add-Ons
      3. Search for Support Tools Plugin
      4. Expand the plugin

      Expected Results

      As it is an outdated plugin, an option to "update plugin" to the latest version shoudl be available

      Actual Results

      There is no option to update

      Notes

      Other version of Confluence containing different version of outdated Support Tools Plugin do have the option to update. Below is the example of Confluence 5.8.4 with bundled Support Tools Plugin version 3.5.26

      Atlassian Marketplace does not list Support Tools Plugin version 3.5.25
      https://marketplace.atlassian.com/plugins/com.atlassian.support.stp/versions

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        Activity

          People

            afaisal Ahmad Faisal (Inactive)
            mkhairuliana Monique Khairuliana (Inactive)
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            Dates

              Created:
              Updated:
              Resolved: