NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Summary

      Even if the anonymous user has add/delete page and add/delete attachment permissions they are not able to attach files to a new page via the image/link browser.

      Steps to Reproduce

      1. Allow Anonymous users create page and add attachment permissions to space.
      2. Log out and access the space as an anonymous user
      3. Create new page
      4. Try inserting attachments by:
        1. Drag and drop files
        2. Click Insert > Files and Images

      Expected Results

      Attachments are uploaded

      Actual Results

      1. Drag and drop files:
        • Error message is displayed:
          You'll need to ask permission to insert files here.
          
      2. Click Insert > Files and Images
        • Error message is displayed:
          Error retrieving attachments from Confluence. The server may be unavailable.
          

      Notes

      1. If you save the page and edit again and click insert image, then it will allow you upload the image.
      2. Observed in Confluence 5.7.5 with different error message when performing drag-and drop images:
        The server is not responding. Please check that it is running.
        

      Workaround

      Save the page first, and add the attachments again.

          Form Name

            [CONFSERVER-38871] Anonymous users not able to attach files to newly created pages

            Sattesh M added a comment -

            Thank you for the update sarangc.

            I've tested this issue on Confluence 7.3.1, and can confirm that the issue does persist.
            The workaround in the issue description works as well, and for now, if anonymous users would like to add attachments on newly created page, they will first have to save the page.

            I've re-opened this bug ticket.

            Cheers,
            Sattesh

            //cc mappleton@atlassian.com

            Sattesh M added a comment - Thank you for the update sarangc . I've tested this issue on Confluence 7.3.1, and can confirm that the issue does persist. The workaround in the issue description works as well, and for now, if anonymous users would like to add attachments on newly created page, they will first have to save the page. I've re-opened this bug ticket. Cheers, Sattesh //cc mappleton@atlassian.com

            I am still seeing this issue in Confluence Server 7.0.1
            This doesn't seem to have been resolved.

            sarangc-lca added a comment - I am still seeing this issue in Confluence Server 7.0.1 This doesn't seem to have been resolved.

            Atlassian Update - September 2019

            Thank you for your interest in this ticket. The Confluence Server and Data Center team released a major upgrade to the editor in 6.14. Due to the age of this ticket and/or lack of updates, we suspect that this issue is no longer relevant or was resolved as a result of the upgrade and are now closing this ticket.

            If this issue is still a problem in your Confluence instance in version 6.15 or later, please tag me in your comment and we can reopen this ticket for review.

            You can read more about the editor upgrade in the 6.14 Release Notes.

            Thanks

            Makisa Appleton | Senior Product Manager, Confluence Server and Data Center

            Makisa Appleton added a comment - Atlassian Update - September 2019 Thank you for your interest in this ticket. The Confluence Server and Data Center team released a major upgrade to the editor in 6.14. Due to the age of this ticket and/or lack of updates, we suspect that this issue is no longer relevant or was resolved as a result of the upgrade and are now closing this ticket. If this issue is still a problem in your Confluence instance in version 6.15 or later, please tag me in your comment and we can reopen this ticket for review. You can read more about the editor upgrade in the 6.14 Release Notes . Thanks Makisa Appleton | Senior Product Manager, Confluence Server and Data Center

              Unassigned Unassigned
              mkhairuliana Monique Khairuliana (Inactive)
              Affected customers:
              9 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated: