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  1. Confluence Data Center
  2. CONFSERVER-38218

Getting security token error in Internet Explorer 11 when saving changes in Space Permission

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Steps to Reproduce

      1. Edit a Space Permission
      2. Update the Space Permission by adding sysadmin in Individual Users
      3. Save the Changes

      Getting the error: Your request could not be processed because a required security token was not present in the request

      Expected Behaviour

      • Should be able to save the changes without errors.

      Actual Behaviour

      • When a user edit a Space Permission and update the information, saving the changes will give an error:
        Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page.

      Workaround

      Use another browser, such as Chrome or Firefox

            [CONFSERVER-38218] Getting security token error in Internet Explorer 11 when saving changes in Space Permission

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2896237 ] New: CONFSERVER Bug Workflow v4 [ 2988866 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2787355 ] New: JAC Bug Workflow v3 [ 2896237 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2718212 ] New: JAC Bug Workflow v2 [ 2787355 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2380171 ] New: JAC Bug Workflow [ 2718212 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2271278 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2380171 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2221495 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2271278 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2166032 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2221495 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1923087 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2166032 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1726817 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1923087 ]
            jonah (Inactive) made changes -
            Description Original: h3. Steps to Reproduce
            # Edit a Space Permission
            # Update the Space Permission by adding sysadmin in Individual Users
            # Save the Changes

            Getting the error: {{Your request could not be processed because a required security token was not present in the request}}
            !token error.png|thumbnail!

            h3. Expected Behaviour
            * Should be able to save the changes without errors.

            h3. Actual Behaviour
            * When a user edit a Space Permission and update the information, saving the changes will give an error:
            _Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page._

            h3. Workaround
            Use another browser, such as Chrome or Firefox
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/CONFCLOUD-38218].
              {panel}

            h3. Steps to Reproduce
            # Edit a Space Permission
            # Update the Space Permission by adding sysadmin in Individual Users
            # Save the Changes

            Getting the error: {{Your request could not be processed because a required security token was not present in the request}}
            !token error.png|thumbnail!

            h3. Expected Behaviour
            * Should be able to save the changes without errors.

            h3. Actual Behaviour
            * When a user edit a Space Permission and update the information, saving the changes will give an error:
            _Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page._

            h3. Workaround
            Use another browser, such as Chrome or Firefox

              datran Dat Tran (Inactive)
              jalor Janice Alor (Inactive)
              Affected customers:
              8 This affects my team
              Watchers:
              23 Start watching this issue

                Created:
                Updated:
                Resolved: