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Bug
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Resolution: Obsolete
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Low
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5.7.3, 5.8.5
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2
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Severity 3 - Minor
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1
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Summary
Using Confluence Page Gadget in JIRA shows error message 'The resource undefined/users/userinfopopup.action?username=, cannot be found.', when hovering over an @Mention
Environment
- Confluence 5.8.5, 5.7.3
- JIRA 6.4.7, 6.4.3
Steps to Reproduce
- Add Confluence Page Gadget to JIRA's external gadgets.
- Add Confluence Page Gadget to JIRA dashboard.
- Choose a Confluence page containing mentions.
- Hover over the username.
Expected Results
The pop up for users profile should display.
Actual Results
Error message appears at the top of the page.
[CONFSERVER-38211] Confluence Page Gadget on JIRA shows 'The resource undefined/users/userinfopopup.action?username=, cannot be found.'
Resolution | New: Obsolete [ 11 ] | |
Status | Original: Gathering Impact [ 12072 ] | New: Closed [ 6 ] |
Fix Version/s | New: 6.14.0 [ 83892 ] |
UIS | New: 1 |
Workflow | Original: JAC Bug Workflow v3 [ 2902766 ] | New: CONFSERVER Bug Workflow v4 [ 2997419 ] |
Workflow | Original: JAC Bug Workflow v2 [ 2800433 ] | New: JAC Bug Workflow v3 [ 2902766 ] |
Workflow | Original: JAC Bug Workflow [ 2726165 ] | New: JAC Bug Workflow v2 [ 2800433 ] |
Symptom Severity | Original: Minor [ 14432 ] | New: Severity 3 - Minor [ 15832 ] |
Workflow | Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2390162 ] | New: JAC Bug Workflow [ 2726165 ] |
Status | Original: Open [ 1 ] | New: Gathering Impact [ 12072 ] |
Thank you for your interest in this ticket. The Confluence Server and Data Center team released a major upgrade to the editor in 6.14. Due to the age of this ticket and/or lack of updates, we suspect that this issue is no longer relevant or was resolved as a result of the upgrade and are now closing this ticket.
If this issue is still a problem in your Confluence instance in version 6.15 or later, please tag me in your comment and we can reopen this ticket for review.
You can read more about the editor upgrade in the 6.14 Release Notes.
Thanks
Makisa Appleton | Senior Product Manager, Confluence Server and Data Center