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  1. Confluence Data Center
  2. CONFSERVER-38030

Unable to Map Network Drive to Confluence via WebDAV

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      Summary

      On Windows 8.1, users are not able to map network drive to Confluence via WebDAV should that particular Confluence instance is running over SSL.

      Steps to Reproduce

      1. Open Windows Explorer >> Go to Computer >> click Map network drive
      2. Under the folder text box insert either one of the following path to map network drive to Confluence via WebDAV in your Windows machine: 
        https://<ServerBaseURL>/plugins/servlet/confluence/default
      3. Click Finish

      Expected Behaviour

      Network drive should be able to be mapped correctly to Confluence that's running over SSL via WebDAV.

      Observed Behaviour

      Unable to map network drive to Confluence via WebDAV with error code 0x80070043 displayed. Please refer to the attached ObservedBehaviour.png.

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        2. error_2.jpg
          error_2.jpg
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        3. ObservedBehaviour.png
          ObservedBehaviour.png
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        4. wiki_cyberduck_connection.jpg
          wiki_cyberduck_connection.jpg
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            [CONFSERVER-38030] Unable to Map Network Drive to Confluence via WebDAV

            George Varghese added a comment -
            Atlassian Update - 14 April 2025

            Hi,

            At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products.

            This bug is being closed due to a lack of engagement in the last four years, including no new watchers, votes, or comments; this inactivity suggests a low impact.

            Please note the comments on this thread are not being monitored.

            You can read more about our bug fix policy here and how we prioritize bugs.

            To learn more about our recent investments in Confluence Data Center, please check our public roadmap and dashboards containing recently resolved issues, current work, and future plans.

            Kind regards,
            Confluence Data Center

            George Varghese added a comment - Atlassian Update - 14 April 2025 Hi, At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products. This bug is being closed due to a lack of engagement in the last four years , including no new watchers, votes, or comments; this inactivity suggests a low impact. Please note the comments on this thread are not being monitored. You can read more about our bug fix policy here and how we prioritize bugs. To learn more about our recent investments in Confluence Data Center, please check our public roadmap and dashboards containing recently resolved issues , current work, and future plans . Kind regards, Confluence Data Center

            Stefan Jurt added a comment -

            I'm still using the same setup as earlier when WebDAV problems started. It's a Windows 7 Enterprise SP1 x64 client with the newest available Windows updates installed. The server is a Windows Server 2012 R2 Standard with Confluence 5.8.5 (build number 5983). Application Server is Apache Tomcat/8.0.23, Java version is 1.8.0_45. Did I forgot something important?

            Stefan Jurt added a comment - I'm still using the same setup as earlier when WebDAV problems started. It's a Windows 7 Enterprise SP1 x64 client with the newest available Windows updates installed. The server is a Windows Server 2012 R2 Standard with Confluence 5.8.5 (build number 5983). Application Server is Apache Tomcat/8.0.23, Java version is 1.8.0_45. Did I forgot something important?

            Minh Tran added a comment -

            Hi stefan.jurt,

            Could you please share with us about the version of Windows client that you used to connect Confluence WebDav and the information related to your Confluence server?

            Thanks,
            Minh Tran
            Confluence BugMaster
            Atlassian

            Minh Tran added a comment - Hi stefan.jurt , Could you please share with us about the version of Windows client that you used to connect Confluence WebDav and the information related to your Confluence server? Thanks, Minh Tran Confluence BugMaster Atlassian

            Stefan Jurt added a comment -

            That astonishs me now! I've tested it today after 3 months of not testing or using it and now it works. And I haven't changed anything (as far as I remember, just updated the add-ons and installed Windows updates). My Confluence version is still 5.8.5 and I'm working with a valid SSL certificate (not self signed).

            Stefan Jurt added a comment - That astonishs me now! I've tested it today after 3 months of not testing or using it and now it works. And I haven't changed anything (as far as I remember, just updated the add-ons and installed Windows updates). My Confluence version is still 5.8.5 and I'm working with a valid SSL certificate (not self signed).

            Minh Tran added a comment -

            Thanks rs1 / joe.westcott@itdp.org / michael74 for your comments on this issue.

            stefan.jurt Could you please try with a valid SSL certificate and let us know about the status?

            Minh Tran added a comment - Thanks rs1 / joe.westcott@itdp.org / michael74 for your comments on this issue. stefan.jurt Could you please try with a valid SSL certificate and let us know about the status?

            Jan-Peter Rusch added a comment -

            Works with Windows 8.1 via SSL terminated by Apache HTTPD frontend server connected to Confluence Tomcat with AJP. Confluence 5.8.15 64bit on Windows 2012 R2. Apache on same machine. Valid SSL certificate (NOT self signed!).

            URL entered: https://confluence.ourdomain.de/confluence/plugins/servlet/confluence/default

            Cheers,

            Jan-Peter

            Jan-Peter Rusch added a comment - Works with Windows 8.1 via SSL terminated by Apache HTTPD frontend server connected to Confluence Tomcat with AJP. Confluence 5.8.15 64bit on Windows 2012 R2. Apache on same machine. Valid SSL certificate (NOT self signed!). URL entered: https://confluence.ourdomain.de/confluence/plugins/servlet/confluence/default Cheers, Jan-Peter

            Michael Salisbury added a comment -

            This appears to be working again on Windows 10. Can anyone else confirm?

            Michael Salisbury added a comment - This appears to be working again on Windows 10. Can anyone else confirm?

            Michael Salisbury added a comment -

            Any update from anyone on this issue? We're stuck on 5.7.4 until this is resolved...

            Michael Salisbury added a comment - Any update from anyone on this issue? We're stuck on 5.7.4 until this is resolved...

            Stefan Jurt added a comment -

            Michael, you're right! Connection with CyberDuck works fine:

            I also tried to connect on the Confluence server itself as you recommended. But no luck, same errors as on my workstation. Looks like the problem is related to the Windows WebDAV client?!?

            Stefan Jurt added a comment - Michael, you're right! Connection with CyberDuck works fine: I also tried to connect on the Confluence server itself as you recommended. But no luck, same errors as on my workstation. Looks like the problem is related to the Windows WebDAV client?!?

            Michael Salisbury added a comment -

            Same deal for me (hence this bug logged). It started with 5.8.4, suspect it could be something related to Tomcat8 & SSL. Stefan, can you connect via that address when on the Confluence server itself? Other WebDAV clients (Netdrive, CyberDuck, web browsers) connect OK - so perhaps something particular to Windows network clients.

            Michael Salisbury added a comment - Same deal for me (hence this bug logged). It started with 5.8.4, suspect it could be something related to Tomcat8 & SSL. Stefan, can you connect via that address when on the Confluence server itself? Other WebDAV clients (Netdrive, CyberDuck, web browsers) connect OK - so perhaps something particular to Windows network clients.

              Unassigned Unassigned
              lrura Lauretha Rura
              Affected customers:
              3 This affects my team
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: