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  1. Confluence Data Center
  2. CONFSERVER-38030

Unable to Map Network Drive to Confluence via WebDAV

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      Summary

      On Windows 8.1, users are not able to map network drive to Confluence via WebDAV should that particular Confluence instance is running over SSL.

      Steps to Reproduce

      1. Open Windows Explorer >> Go to Computer >> click Map network drive
      2. Under the folder text box insert either one of the following path to map network drive to Confluence via WebDAV in your Windows machine: 
        https://<ServerBaseURL>/plugins/servlet/confluence/default
      3. Click Finish

      Expected Behaviour

      Network drive should be able to be mapped correctly to Confluence that's running over SSL via WebDAV.

      Observed Behaviour

      Unable to map network drive to Confluence via WebDAV with error code 0x80070043 displayed. Please refer to the attached ObservedBehaviour.png.

        1. error_1.jpg
          63 kB
          Stefan Jurt
        2. error_2.jpg
          65 kB
          Stefan Jurt
        3. ObservedBehaviour.png
          32 kB
          Lauretha Rura
        4. wiki_cyberduck_connection.jpg
          141 kB
          Stefan Jurt

            [CONFSERVER-38030] Unable to Map Network Drive to Confluence via WebDAV

            George Varghese made changes -
            QA Demo Status New: Not Needed [ 14332 ]
            QA Kickoff Status New: Not Needed [ 14236 ]
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            George Varghese made changes -
            Labels Original: affects-server webdav New: affects-server cleanup-seos-fy25 webdav
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            Bugfix Automation Bot made changes -
            Support reference count Original: 7 New: 9
            Bugfix Automation Bot made changes -
            Support reference count Original: 9 New: 7
            Bugfix Automation Bot made changes -
            Support reference count Original: 3 New: 9
            Bugfix Automation Bot made changes -
            Support reference count Original: 9 New: 3
            Bugfix Automation Bot made changes -
            Support reference count Original: 3 New: 9

              Unassigned Unassigned
              lrura Lauretha Rura
              Affected customers:
              3 This affects my team
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: