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  1. Confluence Server
  2. CONFSERVER-37503

Confluence unusable after disabling HipChat plugin

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      Description

      Steps to Replicate

      1. Install confluence 5.7.3
      2. Disable Atlassian Hipchat Integration Plugin Core.
      Observed Behavior

      Confluence Browser keep loading and makes the instance unusable.

      You can see the following error in the log:

      2015-03-12 11:26:50,390 ERROR [ajp-bio-8011-exec-3] [confluence.util.velocity.VelocityUtils] writeRenderedTemplate Error occurred rendering template: templates/editor-header.vm
       -- url: /dashboard.action | userName: DV | referer: http://confluence.infare.com/login.action;jsessionid=0CFDC71ADE584124F672AF275E019101?os_destination=%2Findex.action
      org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getResourceTagsForAdditionalContextsHtml' in  class com.atlassian.confluence.plugin.webresource.DefaultConfluenceWebResourceManager threw exception org.springframework.osgi.service.ServiceUnavailableException: service matching filter=[(objectClass=com.atlassian.plugins.hipchat.api.link.HipChatLinkProvider)] unavailable at templates/editor-header.vm[line 8, column 61]
      
      Expected Behavior

      User should be able to use confluence without any problem after disabling Atlassian Hipchat Integration Plugin Core.

      Workaround
      You need to disable the following plugin also in order to disable Atlassian Hipchat Integration Plugin Core

      1. Atlassian Hipchat Integration Plugin
      2. Confluence Hipchat Integration Plugin
      3. Confluence HipChat Plugin
      4. HipChat Core Plugin

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              Assignee:
              cpetchell Craig Petchell
              Reporter:
              sraj Suren Raj
              Votes:
              3 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: