Details
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Bug
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Resolution: Timed out
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Medium
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None
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None
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2
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Severity 2 - Major
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Description
Environment
- Oracle Database 11g 11.2.0.1.0, using appropriate JDBC driver
- JVM 1.7.0_51
- Installed atlassian-confluence-5.7-OD-42-046
Steps to Reproduce
- Install Confluence, connect to the database and restore the database backup
- The restore proceeds until 90% - the status is "Loading Entities"
- Additionally, the most recent log entries in the log file are similar to the following:
2015-04-08 12:53:51,941 WARN [Long running task: Importing data] [activeobjects.confluence.backup.LoggingRestoreProgressMonitor] endRestore Completed restoring Active Objects Backup. -- referer: http://localhost:8090/setup/setup-restore-progress.action?taskId=2b07c960-b1e6-4d59-b87e-88e664bba7d2 | url: /setup/longrunningtaskxml.action | userName: anonymous | action: longrunningtaskxml
- Click the "Confluence" logo causes the page to load and
Symptoms
- There are no errors in atlassian-confluence.log, catalina.out or on the page
- I've left an instance over 40 minutes with no activity
Related Problems
This may be related to the following bug reports, however I was not able to replicate these scenarios:
Workaround
Click on the Confluence Logo, to see if the setup completes after a few moments
Does this affect you?
If you're seeing a similar symptom of the import being stuck, but clicking the logo doesn't help, please contact Atlassian Support - we'll be happy to help out.