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  1. Confluence Data Center
  2. CONFSERVER-36632

Document Conversion Library Tries to Provide a Preview for Unsupported File Types which is confusing

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    Description

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      Summary

      Document Conversion Library tries to convert and preview unsupported file types. This results in unsupported files to display an error when we click on the attachment link in the Confluence page.

      Steps to reproduce

      1. Attach a *.zip file to a page
      2. Provide a link the attachment
      3. Clicking the link will result into an error 
        We can't preview this file.
You'll have to download the file to view it.
      4. Checking the Network requests, an error is found on the :path:/wiki/rest/documentConversion/0.1/conversion/convert/... 
        415 Unsupported Media Type

      **Note: This includes other unsupported file types (i.e .har, .exe)

      Workaround

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          relates to

          Suggestion - CONFCLOUD-36632 Document Conversion Library Tries to Provide a Preview for Unsupported File Types which is confusing

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              Unassigned Unassigned
              namir Nursihah Amir (Inactive)
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              Dates

                Created:
                Updated: