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  1. Confluence Data Center
  2. CONFSERVER-36563

PDF and Microsoft Office file preview is not working with IE9

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    Description

      Bug Description

      1. Access Confluence using Internet Explorer 9, a supported browser of Confluence 5.7
      2. Upload a pdf file into a page
      3. Create a link to the recently attached pdf file
      4. Save the page
      5. Click the pdf file link created

      Expected behaviour

      Confluence should be able to preview the file successfully in IE 9 as it is a supported platform and pdf file is one of the priviewable files.

      Result

      Confluence unable to preview the file with the warning message as describe in the screenshot below:

      Workaround

      • Viewfile pdf is still working in IE9.
      • In order to open the link without downloading the file, user can use "Open in New Tab" option.
      • Disable Confluence Previews plugin (PDF will be viewed as prior to Confluence version 5.7)

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              scahyadiputra Septa Cahyadiputra (Inactive)
              scahyadiputra Septa Cahyadiputra (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: