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  1. Confluence Cloud
  2. CONFCLOUD-54030

PDF Space Export Is Complete but Download Link Does Not Appear when using Internet Explorer

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Details

    • Bug
    • Resolution: Duplicate
    • Low
    • None

    Description

      Download Link is not available when using Internet Explorer after exporting space to PDF is completed.

      Google Chrome:

      Internet Explorer:

      To reproduce:

      1. Login to the Confluence Cloud instance with Administrator using Google Chrome or Mozilla Firefox browser.
      2. Navigate to the space directory. <instance>/wiki/spacedirectory/view.action
      3. Select any space.
      4. Click on the Space tools and select Content tools.
      5. Clik on the Export tab and then select PDF
      6. Click on Next
      7. Choose normal export and then click on Export.
      8. Repeat steps 1-7 using Internet Explorer

      You can refer to this documentation if the download link is not available in any browser.

      Workaround:

      Use an alternative browser, like Chrome or Firefox.

      Attachments

        1. export2pdf.PNG
          export2pdf.PNG
          18 kB
        2. internetexplorer.png
          internetexplorer.png
          19 kB

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              Unassigned Unassigned
              mariffin Mohamed Hazwan Ariffin (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: