Details
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Bug
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Resolution: Fixed
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Medium
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5.7, 5.6-OD-34-014, 5.6-OD-34-015, 5.7.1, 5.7.4, 5.8.4, 5.8.10, 5.8.14, 5.9.4, 5.9.7, 5.10.1, 5.10.2
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42
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Severity 3 - Minor
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Description
NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.
When exporting a space (it doesn't matter if it's XML, HTML or PDF exports), after the space export is finished, below the completion bar should have a "here" with a link after the "Download", however it's missing on Internet Explorer 11.
Check screenshot.
Workaround:
- Go to <Confluence Installation>/confluence/admin/longrunningtask-common.vm and find this line
return response.getElementsByTagName(tagName)[0].firstChild.data; and replace it with return response.getElementsByTagName(tagName)[0].textContent;
OR
- Use another browser, since this still works on Firefox, Chrome and Safari.
OR
- Using IE 11 in compatibility mode and change the compatibility mode to IE 9 when exporting the space. The download link will appear if set to IE 9 compatibility mode.
View this link on how to change the compatibility mode and compatibility version in developer mode
Attachments
Issue Links
- duplicates
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CONFCLOUD-54030 PDF Space Export Is Complete but Download Link Does Not Appear when using Internet Explorer
- Closed
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CONFSERVER-38085 Cannot download space export in internet explorer.
- Closed
- relates to
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CONFCLOUD-35553 Can't download exported space from IE11
- Closed
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CONFSERVER-40858 Download link after PDF export of wiki page is missing
- Closed