[CONFSERVER-34140] Confluence Insert Symbol function not working in IE 11

Type: Bug
Resolution: Fixed
Priority: Low
Fix Version/s: 5.8.16, 6.0.0-OD-2015.48.1
Affects Version/s: 5.5, 5.5.2, 5.5.6, 5.6.3, 5.6.4, 5.6.6
Component/s: Content - Page
Labels:
- IE11
- affects-server
- claimed-shipit-39
- done-shipit-39
- editor
- loyalty
- slush

Support reference count:
14
Symptom Severity:
Severity 3 - Minor
Bug Fix Policy:
View Atlassian Server bug fix policy

When using IE 11, the Insert > Symbol function results in a plain white box with no content. IE 9 Firefox and Chrome all produce the expected set of symbols for selection.

Resolution

Upgrade to Confluence 5.8.16 or newer.

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2017-06-08_10h28_06.png
16 kB
08/Jun/2017 4:59 AM
2-07-2014 11-51-44 a.m..png
8 kB
01/Jul/2014 11:54 PM
Popup.js
12 kB
24/Sep/2015 10:34 AM
screenshot-1.png
13 kB
18/Nov/2015 10:29 AM

is duplicated by

CONFSERVER-37068 special character box is empty

Closed

relates to

CONFSERVER-38656 "Using Symbols, Emoticons and Special Characters" won't display

Closed

CONFSERVER-35860 Insert Symbol window is stripped in Firefox 31.3.0 & IE11

Closed

CONFSERVER-38562 "Insert Symbol" popup does not load using IE 11

Closed

included in

CPU-64 Confluence 5.9.1-OD-2015.47.1-0002

mentioned in: Page Loading...; Page Loading...

(2 mentioned in)

No work has yet been logged on this issue.

Assignee:: Niraj Bhawnani

Reporter:: Tyler Gao

Affected customers:: 24 This affects my team

Watchers:: 27 Start watching this issue

Created:: 01/Jul/2014 11:54 PM

Updated:: 11/Oct/2018 9:09 AM

Resolved:: 08/Jun/2017 4:36 AM

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