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  1. Confluence Data Center
  2. CONFSERVER-33678

Chrome/Firefox/Safari ignores auto play option on multimedia macro

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Using those browsers in Windows, Linux, and OSX when a .mp4/.mp3 file is embedded with auto play unchecked, it still plays automatically. In other browsers it does not happen, waiting for the play click as expected.

      Tested with:

      • Safari Version 8.0.6 (10600.6.3)
      • Chrome Version 42.0.2311.135 (64-bit)
      • Firefox Version 38.0.1

      Steps to reproduce:
      1. Insert an .mp4 video in a Confluence page.
      2. Let the "auto play" checkbox unchecked.
      3. Open the page in any of those browsers.

      Workaround (Chrome):

      Use the Disable HTML5 Autoplay to disable all HTML5 Autoplay in Chrome

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            [CONFSERVER-33678] Chrome/Firefox/Safari ignores auto play option on multimedia macro

            huibert added a comment -

            The "disable autoplay" does not work on Confluence. Can you please fix this issue?

            huibert added a comment - The "disable autoplay" does not work on Confluence. Can you please fix this issue?

            Minh Tran added a comment -

            Hi kevxu,

            This ticket is fixed in 5.10.0. Your Confluence version is 5.8.18, can you please update your Confluence to latest version to have the fix?

            Thanks,
            Minh Tran

            Minh Tran added a comment - Hi kevxu , This ticket is fixed in 5.10.0. Your Confluence version is 5.8.18, can you please update your Confluence to latest version to have the fix? Thanks, Minh Tran

            Kevin Xu added a comment -

            Powered by Atlassian Confluence 5.8.18, themed by RefinedTheme 5.0.9, encounter the same problem.. how to solve?

            Kevin Xu added a comment - Powered by Atlassian Confluence 5.8.18, themed by RefinedTheme 5.0.9, encounter the same problem.. how to solve?

            Minh Tran added a comment -

            robert.kennedy What version of Confluence do you experience the error?

            Minh Tran added a comment - robert.kennedy What version of Confluence do you experience the error?

            Bob Kennedy added a comment -

            I am still having this problem in Chrome, Firefox, and Safari. I can't expect my users to install this plugin. I don't think this resolved.

            Bob Kennedy added a comment - I am still having this problem in Chrome, Firefox, and Safari. I can't expect my users to install this plugin. I don't think this resolved.

            Mick Davidson added a comment - - edited

            I've just tried using this macro and it doesn't work with Confluence. There's a message on the plugin saying:

            "Currently disabling: Nothing The extension cannot run on this page"

            Which is very unhelpful, I expect better from Google....

            **UPDATE**

            I closed Chrome and restarted it. After that the macro worked on all my browsers. However it isn't consistent. So sometimes it will stop all videos at once, and sometimes it only stops one, and you have to refresh the screen to make it stop them all. Not perfect but better than nothing.

            Mick Davidson added a comment - - edited I've just tried using this macro and it doesn't work with Confluence. There's a message on the plugin saying: "Currently disabling: Nothing The extension cannot run on this page" Which is very unhelpful, I expect better from Google.... ** UPDATE ** I closed Chrome and restarted it. After that the macro worked on all my browsers. However it isn't consistent. So sometimes it will stop all videos at once, and sometimes it only stops one, and you have to refresh the screen to make it stop them all. Not perfect but better than nothing.

            Michelle Vincent added a comment -

            This macro doesn't work at all for me.

            I used the macro parameters to locate the page and to choose an attachment from the dropdown, yet the page gives this error of not being able to find the attachment.

            Michelle Vincent added a comment - This macro doesn't work at all for me. I used the macro parameters to locate the page and to choose an attachment from the dropdown, yet the page gives this error of not being able to find the attachment.

            Michael Evans added a comment -

            From what I found when I researched this, the fix will be in Confluence Server version 6, which hasn't been released yet.

            Michael Evans added a comment - From what I found when I researched this, the fix will be in Confluence Server version 6, which hasn't been released yet.

            Alexandru Luchian Constantinescu added a comment -

            Can someone please confirm (if it is solved) in which server version this is solved? Fix Version/s only mentions OnDemand version

            Alexandru Luchian Constantinescu added a comment - Can someone please confirm (if it is solved) in which server version this is solved? Fix Version/s only mentions OnDemand version

            Deleted Account (Inactive) added a comment -

            This issue is mentioned in release Confluence 6.0.0-OD-2015.50.1-0003 just promoted to jirastudio-prd-virtual

            Deleted Account (Inactive) added a comment - This issue is mentioned in release Confluence 6.0.0-OD-2015.50.1-0003 just promoted to jirastudio-prd-virtual

              jmcarthur James McArthur (Inactive)
              emallmann Eduardo Mallmann (Inactive)
              Affected customers:
              36 This affects my team
              Watchers:
              58 Start watching this issue

                Created:
                Updated:
                Resolved: