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  1. Confluence Data Center
  2. CONFSERVER-33573

Improve the accessibility of Confluence when using a screen reader

    • Icon: Suggestion Suggestion
    • Resolution: Won't Do
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    • We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      When using a screen reader to interpret Confluence (in this example, the screen reader used was JAWS screen reader), there are a number of problems :

      • The first item on the page (a logo?) has not be labelled, it just says “graphic”
      • The link between “Help” and the user’s name has been labelled “0”
      • The item that follows immediately after the user’s name (a logo again?) is unlabelled and just says “graphic”
      • It impossible to upload files as the ‘browse for files’ option does not appear to be visible to a screenreader or accessible using the keyboard

      These should be rectified to make Confluence more accessible to visually-impaired users

            [CONFSERVER-33573] Improve the accessibility of Confluence when using a screen reader

            Atlassian update

            Thank you for raising this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request now. Sometimes potentially valuable tickets do get closed where the Summary or Description has not caught the attention of the community. If you feel that this suggestion is valuable, consider describing in more detail or outlining how this request will help you achieve your goals. We may then be able to provide better guidance.

            For more context, check out our Community blog on our renewed approach to highly voted Server suggestions for Jira and Confluence.

            Thanks again.
            Regards,
            Confluence Product Management

            Adam Barnes (Inactive) added a comment - Atlassian update Thank you for raising this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request now. Sometimes potentially valuable tickets do get closed where the Summary or Description has not caught the attention of the community. If you feel that this suggestion is valuable, consider describing in more detail or outlining how this request will help you achieve your goals. We may then be able to provide better guidance. For more context, check out our Community blog on our renewed approach to highly voted Server suggestions for Jira and Confluence . Thanks again. Regards, Confluence Product Management

            Ian Wilson added a comment -

            In the UK, under the Disability Discrimination Act 1995, all providers must ensure that their products and services are accessible to disabled people. Furthermore many companies, including all those in the Public Sector such as Universities, are charged with the responsibility, by the same Act, to ensure that such access is ensured. In other words there is a legal obligation for this to be addressed. I understand that the Australian DDA is very similar (indeed, the Sydney Olympics were successully sued by a blind man) as is the ADA ruling in the United States.

            See http://www.webcredible.co.uk/user-friendly-resources/web-accessibility/uk-website-legal-requirements.shtml and http://www.washington.edu/accessit/webpslegal.html for more information.

            Ian Wilson added a comment - In the UK, under the Disability Discrimination Act 1995, all providers must ensure that their products and services are accessible to disabled people. Furthermore many companies, including all those in the Public Sector such as Universities, are charged with the responsibility, by the same Act, to ensure that such access is ensured. In other words there is a legal obligation for this to be addressed. I understand that the Australian DDA is very similar (indeed, the Sydney Olympics were successully sued by a blind man) as is the ADA ruling in the United States. See http://www.webcredible.co.uk/user-friendly-resources/web-accessibility/uk-website-legal-requirements.shtml and http://www.washington.edu/accessit/webpslegal.html for more information.

              Unassigned Unassigned
              jtye Joe Wai Tye (Inactive)
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              3 Vote for this issue
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                Created:
                Updated:
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