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  1. Confluence Data Center
  2. CONFSERVER-33357

Page stays in draft mode after publishing

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      There are times that pages stay in draft mode after publishing. When the page is stuck it also doesn't allow you to discard your draft. The only solution we've found is that someone else goes into the page, makes a change, and then publishes it himself.

      The following error message appears for some users as well:
      —
      NOTE: This email contains information submitted to you by a user via the Confluence 'Contact Administrators' mechanism.

      System Error
      A system error has occurred — our apologies!
      For immediate troubleshooting, consult our knowledge base for a solution.
      If you would like to receive support from Atlassian's support team, ask your Confluence administrator to create a support issue on Atlassian's support system with the following information:
      a description of your problem and what you were doing at the time it occurred
      a copy of the error and system information found below
      a copy of the application logs (if possible).
      Your Confluence administrator can use the support request form to create a support ticket which will include this information.
      We will respond as promptly as possible.
      Thank you!
      Return to site homepage…
      Cause
      java.lang.NullPointerException
      at com.zenfoundation.drafts.ZenDraftHandler.createDraft(ZenDraftHandler.java:88)
      Stack Trace:[hide]
      java.lang.NullPointerException
      at com.zenfoundation.drafts.ZenDraftHandler.createDraft(ZenDraftHandler.java:88)
      at com.zenfoundation.drafts.ZenDraftHandler.createDraft(ZenDraftHandler.java:73)
      —

            [CONFSERVER-33357] Page stays in draft mode after publishing

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2897915 ] New: CONFSERVER Bug Workflow v4 [ 2992500 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2789891 ] New: JAC Bug Workflow v3 [ 2897915 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2736818 ] New: JAC Bug Workflow v2 [ 2789891 ]
            Owen made changes -
            Symptom Severity Original: Major [ 14431 ] New: Severity 2 - Major [ 15831 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2389635 ] New: JAC Bug Workflow [ 2736818 ]
            Said made changes -
            Labels Original: Mr.Ed-Fix affects-cloud affects-server editor editor-other tidy New: affects-cloud affects-server editor editor-other tidy
            Alex Yakovlev (Inactive) made changes -
            Fix Version/s New: 6.5.0 [ 74421 ]
            Said made changes -
            Labels Original: affects-cloud affects-server editor editor-other tidy New: Mr.Ed-Fix affects-cloud affects-server editor editor-other tidy
            Said made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Open [ 1 ] New: Resolved [ 5 ]
            Said made changes -
            Labels Original: affects-cloud affects-server editor editor-other New: affects-cloud affects-server editor editor-other tidy

              Unassigned Unassigned
              63d88b3486b1 Derk Zomer
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: