Attachment included.
Will results in infinite spinner on ui and NPE in servers logs.
2014-07-14 14:19:20,136 ERROR [DefaultSlideCacheManager:thread-2] [com.benryan.conversion.AbstractSlideConversionTask] call problem while converting scrum basics.pptx -- referer: http://localhost:8080/confluence/display/ds/Welcome+to+Confluence | url: /confluence/plugins/servlet/pptslide | userName: admin java.lang.NullPointerException at com.benryan.pptx.record.XMLParagraphStyle.<init>(XMLParagraphStyle.java:45) at com.benryan.pptx.record.AbstractSlideModel.loadStyle(AbstractSlideModel.java:258) at com.benryan.pptx.record.AbstractSlideModel.loadListLevels(AbstractSlideModel.java:210) at com.benryan.pptx.record.SlideMaster.<init>(SlideMaster.java:49) at com.benryan.pptx.XMLSlideShow.getXMLSlide(XMLSlideShow.java:224) at com.benryan.pptx.XMLSlideShow.getSlide(XMLSlideShow.java:290) at com.benryan.ppt.PptRenderer.render(PptRenderer.java:78) at com.benryan.conversion.PPtDocumentConversionTask.convertFile(PPtDocumentConversionTask.java:56) at com.benryan.conversion.PPtDocumentConversionTask.convertFile(PPtDocumentConversionTask.java:27) at com.benryan.conversion.AbstractSlideConversionTask.call(AbstractSlideConversionTask.java:50) at java.util.concurrent.FutureTask.run(FutureTask.java:262) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:744)
- relates to
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CONFSERVER-25421 Office Connector throws an ArrayIndexOutOfBounds exception trying to display a powerpoint.
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- Closed
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- was split into
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- Closed
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- mentioned in
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![[Extranet] Page](/images/icons/generic_link_16.png "[Extranet] Page")
Page
Failed to load
[CONFSERVER-33107] Office Connector throwing NPE with some powerpoint files
Brent Wells
added a comment - Still having problems in 5.5.6:
2014-08-21 08:35:50,531 WARN [http-bio-8090-exec-5] [com.benryan.conversion.PPTSlideServlet] doGet Conversion task timed out for attachment : testpowerpoint.pptx with page number 0, waited : 300, now executing in background.
– referer: https://testsite/display/HOME/July+23rd%2C+2014 | url: /plugins/servlet/pptslide | userName: admin
2014-08-21 08:35:50,849 ERROR [DefaultSlideCacheManager:thread-2] [com.benryan.conversion.AbstractSlideConversionTask] call problem while converting testpowerpoint.pptx
– url: /plugins/servlet/pptslide | userName: anonymous | referer: https://testsite/display/HOME/July+23rd%2C+2014
java.lang.NullPointerException
at com.benryan.pptx.record.AbstractSingleShape.getPredefinedShape(AbstractSingleShape.java:169)
at com.benryan.escher.EscherRenderer.renderAutoshape(EscherRenderer.java:565)
at com.benryan.escher.EscherRenderer.walkShapes(EscherRenderer.java:233)
at com.benryan.escher.EscherRenderer.walkShapes(EscherRenderer.java:252)
at com.benryan.ppt.PptRenderer.render(PptRenderer.java:125)
at com.benryan.conversion.PPtDocumentConversionTask.convertFile(PPtDocumentConversionTask.java:56)
at com.benryan.conversion.PPtDocumentConversionTask.convertFile(PPtDocumentConversionTask.java:27)
at com.benryan.conversion.AbstractSlideConversionTask.call(AbstractSlideConversionTask.java:50)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
2014-08-21 08:35:50,850 WARN [http-bio-8090-exec-9] [com.benryan.conversion.PPTSlideServlet] doGet Conversion task timed out for attachment : testpowerpoint.pptx with page number 0, waited : 300, now executing in background.
Brent Wells
added a comment - Still having problems in 5.5.6:
2014-08-21 08:35:50,531 WARN [http-bio-8090-exec-5] [com.benryan.conversion.PPTSlideServlet] doGet Conversion task timed out for attachment : testpowerpoint.pptx with page number 0, waited : 300, now executing in background.
– referer: https://testsite/display/HOME/July+23rd%2C+2014 | url: /plugins/servlet/pptslide | userName: admin
2014-08-21 08:35:50,849 ERROR [DefaultSlideCacheManager:thread-2] [com.benryan.conversion.AbstractSlideConversionTask] call problem while converting testpowerpoint.pptx
– url: /plugins/servlet/pptslide | userName: anonymous | referer: https://testsite/display/HOME/July+23rd%2C+2014
java.lang.NullPointerException
at com.benryan.pptx.record.AbstractSingleShape.getPredefinedShape(AbstractSingleShape.java:169)
at com.benryan.escher.EscherRenderer.renderAutoshape(EscherRenderer.java:565)
at com.benryan.escher.EscherRenderer.walkShapes(EscherRenderer.java:233)
at com.benryan.escher.EscherRenderer.walkShapes(EscherRenderer.java:252)
at com.benryan.ppt.PptRenderer.render(PptRenderer.java:125)
at com.benryan.conversion.PPtDocumentConversionTask.convertFile(PPtDocumentConversionTask.java:56)
at com.benryan.conversion.PPtDocumentConversionTask.convertFile(PPtDocumentConversionTask.java:27)
at com.benryan.conversion.AbstractSlideConversionTask.call(AbstractSlideConversionTask.java:50)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
2014-08-21 08:35:50,850 WARN [http-bio-8090-exec-9] [com.benryan.conversion.PPTSlideServlet] doGet Conversion task timed out for attachment : testpowerpoint.pptx with page number 0, waited : 300, now executing in background.
Hi bwells1,
Thank you for reporting this. testpowerpoint.pptx seems to trigger the NPE from different part of the code, thus being caused by a different bug. I created
CONF-34662to track it. If testpowerpoint.pptx file does not contain sensitive information, would you mind attaching it toCONF-34662? That would make it easier to understand and fix the new bug.