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  1. Confluence Data Center
  2. CONFSERVER-32525

Pages/Blogs timeout if they contain too many JIRA Issues Macros

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    Description

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      When a page/blog has too many JIRA Issues Macros, the page times out as Confluence tries to make JIRA calls for all the macros.

      The correct behaviour should be to call JIRA asynchronously and timeout the individual macros, not the page.

      The number of calls that JIRA can handle should also be considered. We should avoid overloading JIRA.

      Workaround:

      Split out the JIRA Issues Macro onto separate pages.

      Also avoid using functionality that avoids loading multiple pages at once, such as viewing the blogs posts of a space, as this will trigger many calls to JIRA simultaneously.

      Fix

      Upgrade to JIRA Macros version 5.5.4. This was bundled in Confluence 5.5.

      Important note:

      This fix makes use of JIRA request batching which is only available since JIRA 6.0.29. For the older version of JIRA (5+), this fix has no effect.

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              ttranminh Tam Tran
              rbattaglin Renan Battaglin
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