Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-31759

PDF macro is rendered with blank page when used with scanned PDFs

    XMLWordPrintable

Details

    Description

      After the upgrade to 5.3, there are some pdf files which are being rendered blank by the pdf macro.

      This works without problems in a 5.2.5 version.

      The attachment in this page can be used to reproduce the behavior.

      Steps to reproduce.
      1) Attach the pdf file of this ticket to a confluence page
      2) Insert a pdf macro and load the pdf file
      3) The macro will show a blank page and nothing more.

      workaround

      You can start confluence with `-Dpdf.render.memory.guard.disabled=true` system property in order to disable memory guard. That will make all pdfs to be rendered.
      More information on how to set system properties in confluence can be found here

      If the PDF doesn't render with the workaround in place, you must delete and recreate the PDF macro after placing the system property above and restarting Confluence.

      Attachments

        1. About Confluence.pdf
          34 kB
        2. bug.JPG
          bug.JPG
          54 kB

        Issue Links

          causes

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-38787 Attachments Macro Previews Blank When Using High Quality PDF Files

          • Low - Low priority issues
          • Gathering Impact
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-32338 PDF files fail to render or are poorly formatted and unreadable

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-34158 Workaround for CONF-31759 not working

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-33929 pdf doesn't render when base document had been scanned

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-31384 Some PDFs won't render after 5.2-OD-14 in the PDF Macro

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-33763 Large embedded images are not displayed within pdf macro

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-35995 PDF viewer is unable to render some PDF files

          • Low - Low priority issues
          • Closed
          included in

          [JIRA] CPU-64 Confluence 5.9.1-OD-2015.47.1-0002

          mentioned in

          Page Loading...

          Page Loading...

          Page Loading...

          Page Loading...

          Activity

            People

              psemeniuk Petro Semeniuk (Inactive)
              rgadami Rodrigo Girardi Adami
              Votes:
              49 Vote for this issue
              Watchers:
              59 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: