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  1. Confluence Cloud
  2. CONFCLOUD-54549

Pages with unexpected page layout (contentlayout) structure no longer have some content rendered

      It turns out that some customers have pages that contain multiple contentLayout divs. Since the OnDemand upgrade from Confluence 5.2-OD-5 to 5.2-OD-13, these pages no longer behave like they used to and are missing content when rendered (either for viewing or editing).

      Inspecting the document storage format, the content is all still there. It might look like this, where only the content in the final contentLayout div is rendered:

      <div class="contentLayout" ...>
        (content that is NOT rendered)
      </div>
      <div class="contentLayout" ...>
       (content that is rendered)
      </div>
      

      or this, where nothing on the page is rendered:

      <div class="contentLayout" ...>
        <div class="contentLayout" ...>
          <div class="innerCell">
            (content is here but not rendered)
      

      These duplicate contentLayout divs should be cleaned up by the editor on the fly so that the content will be displayed. OnDemand customers have no way to edit the storage format data directly on their own.

            [CONFCLOUD-54549] Pages with unexpected page layout (contentlayout) structure no longer have some content rendered

            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2365494 ] New: JAC Bug Workflow v3 [ 3402837 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2237252 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2365494 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2207408 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2237252 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2152913 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2207408 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1891186 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2152913 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1729130 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1891186 ]
            Matthew Saxby (Inactive) made changes -
            Fix Version/s New: 5.3-OD-4-1 [ 67697 ]
            Fix Version/s Original: 5.2.2 [ 36191 ]
            Fix Version/s Original: 5.3-OD-4-1 [ 36805 ]
            Key Original: CONF-30166 New: CONFCLOUD-54549
            Affects Version/s New: 5.2-OD-13 [ 67690 ]
            Affects Version/s Original: 5.2-OD-13 [ 34793 ]
            Project Original: Confluence [ 10470 ] New: Confluence [ 18513 ]
            Katherine Yabut made changes -
            Workflow Original: CONF Bug Subtask WF (TEMP) [ 1681761 ] New: Confluence Workflow - Public Facing - Restricted v3 [ 1729130 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v2 [ 1569398 ] New: CONF Bug Subtask WF (TEMP) [ 1681761 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: da-editor da-upgrade ed-bl pages team-editor warranty New: affects-cloud da-editor da-upgrade ed-bl pages team-editor warranty

              don.willis@atlassian.com Don Willis
              mknight@atlassian.com Michael Knight
              Affected customers:
              1 This affects my team
              Watchers:
              14 Start watching this issue

                Created:
                Updated:
                Resolved: