[CONFSERVER-29922] Incompatibility with Spanish Latin America Language in Chrome shows as 500 Internal Server Error

Type: Bug
Resolution: Fixed
Priority: Medium
Fix Version/s: 5.5.4
Affects Version/s: 4.3.7, 5.4.4
Component/s: None
Labels:

Bug Fix Policy:
View Atlassian Server bug fix policy

Steps to reproduce:

Using Chrome, set your language as Spanish (Latin America). Be sure that the language is on the top.

Access Confluence and check your logs. You'll see the following error:

2013-07-11 11:04:37,844 ERROR [http-8091-1] [jersey.spi.container.ContainerResponse] logException Mapped exception to response: 500 (Internal Server Error)
 -- referer: http://192.168.10.140:8091/display/AGV/AGV+Home | url: /rest/mywork/latest/status/notification/count | userName: anonymous
javax.ws.rs.WebApplicationException: java.text.ParseException: String, es-419, is not a valid language tag
	at com.sun.jersey.server.impl.model.HttpHelper.clientError(HttpHelper.java:265)
	at com.sun.jersey.server.impl.model.HttpHelper.getAcceptLanguage(HttpHelper.java:222)
	at com.sun.jersey.server.impl.VariantSelector.selectVariant(VariantSelector.java:290)
	at com.sun.jersey.spi.container.ContainerRequest.selectVariant(ContainerRequest.java:679)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
	at java.lang.reflect.Method.invoke(Method.java:597)
	at com.sun.jersey.server.impl.application.WebApplicationImpl$2.invoke(WebApplicationImpl.java:287)
	at com.sun.proxy.$Proxy1372.selectVariant(Unknown Source)
	at com.atlassian.plugins.rest.common.Status.variantFor(Status.java:347)
	at com.atlassian.plugins.rest.common.security.jersey.SecurityExceptionMapper.toResponse(SecurityExceptionMapper.java:23)
	at com.atlassian.plugins.rest.common.security.jersey.SecurityExceptionMapper.toResponse(SecurityExceptionMapper.java:15)
	at com.sun.jersey.spi.container.ContainerResponse.mapException(ContainerResponse.java:452)
	at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1406)
	at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349)
	at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339)
	at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)
	at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537)
	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178)
	at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:795)
	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilterInternal(RestServletUtilsUpdaterFilter.java:26)
	at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilter(RestServletUtilsUpdaterFilter.java:40)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.ServletContextThreadLocalFilter.doFilter(ServletContextThreadLocalFilter.java:21)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:40)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:22)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
	at com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:30)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:70)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:44)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:37)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.springframework.orm.hibernate.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:170)
	at com.atlassian.spring.filter.FlushingSpringSessionInViewFilter.doFilterInternal(FlushingSpringSessionInViewFilter.java:29)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:74)
	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.confluence.extra.webdav.servlet.filter.ReverseProxyFilter.doFilter(ReverseProxyFilter.java:427)
	at com.atlassian.confluence.extra.webdav.servlet.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:34)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:58)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:43)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:71)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:54)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:25)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:44)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:65)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
	at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
	at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
	at java.lang.Thread.run(Thread.java:680)
Caused by: java.text.ParseException: String, es-419, is not a valid language tag
	at com.sun.jersey.core.header.LanguageTag.parse(LanguageTag.java:122)
	at com.sun.jersey.core.header.AcceptableLanguageTag.<init>(AcceptableLanguageTag.java:69)
	at com.sun.jersey.core.header.reader.HttpHeaderReader$8.create(HttpHeaderReader.java:418)
	at com.sun.jersey.core.header.reader.HttpHeaderReader$8.create(HttpHeaderReader.java:416)
	at com.sun.jersey.core.header.reader.HttpHeaderReader.readList(HttpHeaderReader.java:465)
	at com.sun.jersey.core.header.reader.HttpHeaderReader.readList(HttpHeaderReader.java:457)
	at com.sun.jersey.core.header.reader.HttpHeaderReader.readAcceptableList(HttpHeaderReader.java:436)
	at com.sun.jersey.core.header.reader.HttpHeaderReader.readAcceptLanguage(HttpHeaderReader.java:423)
	at com.sun.jersey.server.impl.model.HttpHelper.getAcceptLanguage(HttpHelper.java:220)
	... 151 more
2013-07-11 11:04:37,849 INFO [http-8091-1] [atlassian.confluence.status.SystemErrorInformationLogger] writeToLog 
Request Unique ID : e3b13b35-ca9b-4d3f-945f-63db90b1d69a
--------------------------
JVM Stats
--------------------------
allocatedHeap = 278462464
availablePermGen = 114279304
usedMemory = 232604728
totalMemory = 278462464
freeMemory = 45857736
maxPermGen = 268435456
usedPermGen = 154156152
freeMemoryInMegabytes = 43
freeAllocatedHeap = 45857736
availableHeap = 297581512
usedMemoryInMegabytes = 221
maxHeap = 530186240
usedHeap = 232604728
totalMemoryInMegabytes = 265
--------------------------
Request Information
--------------------------
URL: http://192.168.10.140:8091/500page.jsp
Scheme: http
Server: 192.168.10.140
Port: 8091
URI: /500page.jsp
Context Path: 
Servlet Path: /500page.jsp
Path Info: null
Query String: null
--------------------------
Attributes
--------------------------
javax.servlet.forward.request_uri: /rest/mywork/latest/status/notification/count
javax.servlet.forward.context_path: 
javax.servlet.forward.servlet_path: /rest
javax.servlet.forward.path_info: /500page.jsp
os_securityfilter_already_filtered: true
atlassian.core.seraph.original.url: /rest/mywork/latest/status/notification/count
javax.servlet.error.status_code: 500
javax.servlet.error.servlet_name: noop
com.opensymphony.sitemesh.USINGSTREAM: false
com.atlassian.gzipfilter.GzipFilter_already_filtered: true
loginfilter.already.filtered: true
gzipMimeTypes: text/.*,application/x-javascript,application/javascript,application/xml,application/xhtml\+xml,application/json
javax.servlet.error.message: Internal Server Error
com.opensymphony.sitemesh.APPLIED_ONCE: true
com.atlassian.core.filters.HeaderSanitisingFilter_already_filtered: true
__cleanup_recursion_counter: 0
com.atlassian.gzipfilter.org.tuckey.web.filters.urlrewrite.RuleMatched: true
com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter_already_filtered: true
javax.servlet.error.request_uri: /rest/mywork/latest/status/notification/count
--------------------------
Parameters
--------------------------

Workaround:

Here is the KB that can help you:
https://confluence.atlassian.com/display/CONFKB/Using+Chrome%2C+Getting+500+Internal+Server+Error+due+to+ParseException+es-419+is+not+a+Valid+Language+Tag

Couldn't reproduce this problem in Confluence 5.1.3

JERSEY Problem and bug report:

JERSEY-1882

is superseded by

CONFSERVER-59540 Using Confluence With Google Chrome In Spanish Causes Errors In Logs

Closed

relates to

JRASERVER-33686 Incompatibility with Spanish Latin America language in Chrome

Gathering Impact

blocks: REST-284 Loading...

causes: ADM-46513 Loading...

is caused by: REST-250 Loading...

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(12 mentioned in)

gustavo-cordovaavila added a comment - 24/Aug/2020 10:30 PM

This is still going on, it's impacting us on our wiki too.

Running Confluence v7.4.0.

Impact is that there's a user that can't login and we can't look into his account because Confluence errors out on the user admin page with a server error; looking in the catalina.out logs I found these same error messages.

gustavo-cordovaavila added a comment - 24/Aug/2020 10:30 PM This is still going on, it's impacting us on our wiki too. Running Confluence v7.4.0. Impact is that there's a user that can't login and we can't look into his account because Confluence errors out on the user admin page with a server error; looking in the catalina.out logs I found these same error messages.

James Ponting added a comment - 24/Jun/2020 2:41 AM

Hi Yunju,

I believe this particular issue has been fixed, though there is a similar bug at CONFSERVER-59540: Using Confluence With Google Chrome In Spanish Causes Errors In Logs

Would you mind reviewing the linked issue to see if it more closely matches your issue?

Thanks,
James Ponting
Premier Support Engineer

James Ponting added a comment - 24/Jun/2020 2:41 AM Hi Yunju, I believe this particular issue has been fixed, though there is a similar bug at CONFSERVER-59540: Using Confluence With Google Chrome In Spanish Causes Errors In Logs Would you mind reviewing the linked issue to see if it more closely matches your issue? Thanks, James Ponting Premier Support Engineer

Yunju Jung added a comment - 10/Jan/2020 5:14 AM

This bug doesn't fix yet.

The workaround of the top wasn't solution to this error.

How to fix this error?

Yunju Jung added a comment - 10/Jan/2020 5:14 AM This bug doesn't fix yet. The workaround of the top wasn't solution to this error. How to fix this error?

Dirk Feufel added a comment - 04/Nov/2019 8:01 AM

Also happens when calling REST endpoints running the current enterprise release 6.13.8:

04-Nov-2019 07:54:47.790 SEVERE [https-jsse-nio2-8443-exec-75] com.sun.jersey.spi.container.ContainerResponse.logException Mapped exception to response: 500 (Internal Server Error)
javax.ws.rs.WebApplicationException: java.text.ParseException: String, es-419, is not a valid language tag
at com.sun.jersey.server.impl.model.HttpHelper.clientError(HttpHelper.java:273)
at com.sun.jersey.server.impl.model.HttpHelper.getAcceptLanguage(HttpHelper.java:228)
at com.sun.jersey.server.impl.VariantSelector.selectVariant(VariantSelector.java:290)
at com.sun.jersey.spi.container.ContainerRequest.selectVariant(ContainerRequest.java:696)
at com.sun.jersey.spi.container.AdaptingContainerRequest.selectVariant(AdaptingContainerRequest.java:286)
at sun.reflect.GeneratedMethodAccessor1487.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.sun.jersey.server.impl.application.WebApplicationImpl$2.invoke(WebApplicationImpl.java:301)
at com.sun.proxy.$Proxy2863.selectVariant(Unknown Source)
at com.atlassian.plugins.rest.common.Status.variantFor(Status.java:304)
at com.atlassian.plugins.rest.common.security.jersey.SecurityExceptionMapper.toResponse(SecurityExceptionMapper.java:22)
at com.atlassian.plugins.rest.common.security.jersey.SecurityExceptionMapper.toResponse(SecurityExceptionMapper.java:16)
at com.sun.jersey.spi.container.ContainerResponse.mapException(ContainerResponse.java:480)
at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1479)
at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1419)
at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1409)
at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:409)
at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:558)
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:159

Dirk Feufel added a comment - 04/Nov/2019 8:01 AM Also happens when calling REST endpoints running the current enterprise release 6.13.8: 04-Nov-2019 07:54:47.790 SEVERE [https-jsse-nio2-8443-exec-75] com.sun.jersey.spi.container.ContainerResponse.logException Mapped exception to response: 500 (Internal Server Error) javax.ws.rs.WebApplicationException: java.text.ParseException: String, es-419, is not a valid language tag at com.sun.jersey.server.impl.model.HttpHelper.clientError(HttpHelper.java:273) at com.sun.jersey.server.impl.model.HttpHelper.getAcceptLanguage(HttpHelper.java:228) at com.sun.jersey.server.impl.VariantSelector.selectVariant(VariantSelector.java:290) at com.sun.jersey.spi.container.ContainerRequest.selectVariant(ContainerRequest.java:696) at com.sun.jersey.spi.container.AdaptingContainerRequest.selectVariant(AdaptingContainerRequest.java:286) at sun.reflect.GeneratedMethodAccessor1487.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.sun.jersey.server.impl.application.WebApplicationImpl$2.invoke(WebApplicationImpl.java:301) at com.sun.proxy.$Proxy2863.selectVariant(Unknown Source) at com.atlassian.plugins.rest.common.Status.variantFor(Status.java:304) at com.atlassian.plugins.rest.common.security.jersey.SecurityExceptionMapper.toResponse(SecurityExceptionMapper.java:22) at com.atlassian.plugins.rest.common.security.jersey.SecurityExceptionMapper.toResponse(SecurityExceptionMapper.java:16) at com.sun.jersey.spi.container.ContainerResponse.mapException(ContainerResponse.java:480) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1479) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1419) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1409) at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:409) at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:558) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:159

Manuel Jesús Morión Barea added a comment - 10/Jun/2019 9:54 AM

Hi,

Still affecting Confluence Server 6.12.4

Force thousands user to change the browser language is not a workaround.

A server side solution is needed, almost to silent this error on logs.

Manuel Jesús Morión Barea added a comment - 10/Jun/2019 9:54 AM Hi, Still affecting Confluence Server 6.12.4 Force thousands user to change the browser language is not a workaround. A server side solution is needed, almost to silent this error on logs.

Gerard Goubert added a comment - 25/Jun/2018 2:43 PM - edited

We also see this in Confluence Server 6.9.1:

....

org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:748)Caused by: java.text.ParseException: String, es-419, is not a valid language tag at com.sun.jersey.core.header.LanguageTag.parse(LanguageTag.java:122) at com.sun.jersey.core.header.AcceptableLanguageTag.<init>(AcceptableLanguageTag.java:69) at com.sun.jersey.core.header.reader.HttpHeaderReader$8.create(HttpHeaderReader.java:434) at com.sun.jersey.core.header.reader.HttpHeaderReader$8.create(HttpHeaderReader.java:432) at com.sun.jersey.core.header.reader.HttpHeaderReader.readList(HttpHeaderReader.java:481) at com.sun.jersey.core.header.reader.HttpHeaderReader.readList(HttpHeaderReader.java:473) at com.sun.jersey.core.header.reader.HttpHeaderReader.readAcceptableList(HttpHeaderReader.java:452) at com.sun.jersey.core.header.reader.HttpHeaderReader.readAcceptLanguage(HttpHeaderReader.java:439) at com.sun.jersey.server.impl.model.HttpHelper.getAcceptLanguage(HttpHelper.java:226) ... 292 more

Gerard Goubert added a comment - 25/Jun/2018 2:43 PM - edited We also see this in Confluence Server 6.9.1: .... org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:748)Caused by: java.text.ParseException: String, es-419, is not a valid language tag at com.sun.jersey.core.header.LanguageTag.parse(LanguageTag.java:122) at com.sun.jersey.core.header.AcceptableLanguageTag.<init>(AcceptableLanguageTag.java:69) at com.sun.jersey.core.header.reader.HttpHeaderReader$8.create(HttpHeaderReader.java:434) at com.sun.jersey.core.header.reader.HttpHeaderReader$8.create(HttpHeaderReader.java:432) at com.sun.jersey.core.header.reader.HttpHeaderReader.readList(HttpHeaderReader.java:481) at com.sun.jersey.core.header.reader.HttpHeaderReader.readList(HttpHeaderReader.java:473) at com.sun.jersey.core.header.reader.HttpHeaderReader.readAcceptableList(HttpHeaderReader.java:452) at com.sun.jersey.core.header.reader.HttpHeaderReader.readAcceptLanguage(HttpHeaderReader.java:439) at com.sun.jersey.server.impl.model.HttpHelper.getAcceptLanguage(HttpHelper.java:226) ... 292 more

Chris Carter added a comment - 20/Jun/2017 9:45 PM

Got this error today on JIRA 7.3.7 , does not appear resolved.

Chris Carter added a comment - 20/Jun/2017 9:45 PM Got this error today on JIRA 7.3.7 , does not appear resolved.

Matias Lynch added a comment - 05/Aug/2014 6:39 PM

this is not fixed, only a workaround was found to change browser settings , this is not acceptable .

Matias Lynch added a comment - 05/Aug/2014 6:39 PM this is not fixed, only a workaround was found to change browser settings , this is not acceptable .

intersol_old added a comment - 26/Feb/2014 4:14 PM

Same error on JIRA 6.2, that's not something to ignore, it's a server side error for legitimate users!!

intersol_old added a comment - 26/Feb/2014 4:14 PM Same error on JIRA 6.2, that's not something to ignore, it's a server side error for legitimate users!!

Assignee:: Phong Quoc Le (Inactive)

Reporter:: William Zanchet (Inactive)

Affected customers:: 6 This affects my team

Watchers:: 21 Start watching this issue

Created:: 11/Jul/2013 2:20 PM

Updated:: 30/Jan/2025 3:51 PM

Resolved:: 07/Jul/2014 2:33 AM

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Collapse comment: Gerard Goubert added a comment - 25/Jun/2018 2:43 PM, Edited by Gerard Goubert - 25/Jun/2018 2:45 PM

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